While it might seem as though leadership is the same across all industries, there are some distinct differences for people in health care. After all, these individuals have a genuine desire to achieve positive results. Working with both sick and dying patients, they want to do everything humanly possible to make others better, including possessing excellent leadership skills.

Back in the late 1970s, anyone interested in working in the health care system had a difficult time finding a job. Today, there are more positions than there are workers. That means health care professionals work long hours and perform multiple tasks, often without recognition. Sadly, this has turned some people away from health care. Although they still have a passion for the sick and injured, they want to be in a more rewarding position.

If you are someone of authority in the health care industry, it is essential that you take the proper steps to become the best and most respected leader possible. Not only do you want your skilled staff to feel content in their positions, but you also want them to provide stellar service to every patient.

Because health care has become more complex, hospitals, clinics, and doctor’s offices search for solutions to develop and grow strong and trusted leaders. The goal is to make leaders more effective and efficient in their roles to improve the overall environment for their staff and enhance patient care. While there are several possible answers, top health care organizations have discovered the incredible benefits that online training courses provide.

By completing courses designed and often presented by top health care professionals, as someone in a leadership role, you have the opportunity to work at an entirely different level of effectiveness, which helps offset the pressures of the work environment. Instead of struggling due to low productivity,  poor quality, improper safety measures, staff retention concerns, and other factors, you can take control today by signing up for courses offered by a reputable source.

In addition to greater demands from patients and the system itself, health care professionals must follow strict compliance laws. By adding everything together, many leaders feel exhausted, unmotivated, and even defeated. Put the wind back in your sail and use your newly developed skills to inspire and lead a successful team.

What a Successful Health Care Leader Looks Like

By completing different online training courses developed specifically for leaders in the health care field, good things begin to happen. In response to you having improved leadership skills, your staff members begin to change for the better. They arrive on time for their respective shifts more consistently, they perform at a higher level, and they have a better attitude with each other at work and toward their patients.

Lawful Hiring Practices in Health Care – The reason this online training course is so important is that people responsible for hiring should know the laws to follow. The course covers topics like identifying prohibited hiring practices, choosing the rules that pertain to background checks and pre-employment screenings, and recognizing how affirmative actions affect various health care facilities, plus more. With this course, you can hire the right skilled worker according to current laws. That means from the beginning you can choose individuals committed to working hard and providing excellent patient care.

Preventing Workplace Violence in a Health Care Setting – In addition to becoming a better leader by offering support and motivation to your staff, it is essential to learn how to prevent violence in the workplace. After all, your staff wants to feel happy in their roles but also feel safe.

Delegation in Health Care – Being an excellent leader does not mean doing everything yourself. In your position, you need to learn how and when to delegate. By doing so, you show your staff that you trust them, and in turn, they will gain a new level of respect for you as their leader.

Team Development in Health Care – The primary objectives of this online training course include developing a cohesive team, recognizing the effect of work overload, and even dealing with conflict. Similar to the delegation factor, a good leader aims to develop a dedicated and professional team.

Listening and Leadership – Although this course does not specifically address people in the health care industry, it is definitely worth taking. Besides delegating, a good leader has excellent listening skills. Without them, you would have a difficult time understanding your staff’s fears, concerns, and grievances. In comparison, listening to what your staff has to say allows you to make changes whenever necessary.

Based on those two things alone, you can see how critical it is to grow leaders in this industry. Instead of waiting for disaster to strike, now is the perfect time to take the appropriate action. With a vast library of online training courses through Go1, you can get ahead of the curve by developing new skills and improving on those you already possess.

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How to grow leaders in the health care industry

In today’s competitive world, businesses, regardless of size or industry, have to think outside the box to stay relevant. Although there are several ways to accomplish this, it has become evident that incorporating e-learning into the work curriculum is one of the best investments a business can make.

As the name implies, e-learning consists of completing online courses. Whether used to learn something new in preparation for finishing a certificate or license or as a way of honing an existing skill, the best source on the Internet offers courses that cover an abundance of topics. You can better understand why your business should invest in e-learning by looking at the list of primary benefits.

Fast and Affordable – The average person can complete an online course in an hour or less. Your workers can take advantage of e-learning opportunities but without spending a lot of time. You and your team can even take the same courses for very little money. In fact, as you look over the options, you will discover that many of them cost nothing.

Professionally Made – Industry experts develop and often present the e-learning courses available online. That means your team learns from the best. These courses contain a wealth of information that employees can apply at work, and often at home.

Enhanced Engagement – Because of the volume of e-learning courses available and the small amount of time it takes to complete them, your employees will find it easier to engage. In other words, they will have a better focus, allowing them to digest the information covered. With increased knowledge retention, you can expect improved production and more accurate results.

Consistency – For your organization to run like a “well-oiled machine,” consistency is vital. You want everyone from low- to high-level employees to work off the same principles and strive for the same goals. By offering your entire team the same online training courses, you create consistency in the workplace.

Compliance – Many companies must adhere to compliance laws. A top source offers training courses that cover a variety of compliance issues based on current requirements. Keeping your team up-to-date will reduce the number of accidents and prevent a government agency from fining your company.

Employee Performance – In addition to enhancing work performance, you can use e-learning courses as a way of measuring how well employees do in their respective roles. Having a structured foundation allows you to determine if a worker is on point or perhaps needs additional training.

Accessible – Instead of driving to a traditional college or university campus, your workers can log onto a trusted website during a scheduled training session at work, while on their lunch break, or from home during a time convenient for them.

Keep in mind that the benefits mentioned only represent a few that you can expect from taking and providing your staff with online courses.

For an even better understanding of why your business should invest in e-learning, consider a few real-life scenarios.

A company that handles potentially harmful and dangerous materials had to follow mandated compliance laws. Due to strict requirements, the business developed a program for all new hires, as well as current employees. In a presentation-like setting, this company had groups of 10 complete all necessary online training courses.

Following those, it held a Q&A session, spearheaded by a compliance expert. By getting everyone on the same page, the level of risk declined, and employees gained a new sense of confidence in the work performed.

A popular retail chain that deals directly with customers had its entire management staff complete the same courses covering issues about conflicts in the work environment. Not only did these employees learn how to identify conflict quickly but they also picked up proven strategies for deescalating problems.

Along with an internal solution, the managers then incorporated what they learned into the training of their staff, making it possible for them to handle customer conflict. With this, fluidity improved in the workplace and ultimately, the company saw a significant increase in customer satisfaction.

An unusually busy company began to struggle in meeting hard deadlines. The owner recognized the need to become more efficient. Because of that, he had his management team along with their employees complete several online training courses about time management. Quickly, the owner saw a vast improvement in the operations of the business. As his staff became more efficient and their morale improved, they had no problem hitting even challenging deadlines. At the end of the year, the company’s revenue had jumped by more than 20 percent.

One business owner knew that he had unhappy staff, but he had no idea why. In his mind, he genuinely thought he hired people with bad attitudes and poor work ethics. As he continued to see low production levels, a lot of mistakes, poor sales, and disgruntled customers, he realized that employee morale was at the crux of all the issues. His goal was to complete several online training courses to determine why and to learn how to fix the problem.

Through e-learning, he recognized that rarely did he do anything to reward his employees. He also understood that he had the wrong people in some positions. After finishing the various courses, he realigned a few of his staff members, and along with setting up a bonus program, he made a concerted effort to show his appreciation. Almost overnight, he saw dramatic changes. He realized the employees were not the cause, but instead, it was his lack of involvement and poor leadership skills.

While you are at liberty to use a variety of different techniques for boosting employee morale, reducing internal and external conflict, becoming more efficient, and so on, there is no question that e-learning is an opportunity you cannot afford to miss. Whether you want to reduce chaos at work, improve customer satisfaction, or grow the business, online training courses are essential for achieving success.

E-learning is critical, but for the best results, you need to select a trusted source. Go1 has a massive library of courses that cover just about anything you can imagine. All the courses are affordably priced and provided by professionals with in-depth knowledge, expertise, and experience.

Why e-learning is a business’ best investment

As 2018 progresses, the number of people taking advantage of online education and training continues to increase. Although Go1 offers exceptional courses on multiple topics, one of the hottest on the list has to do with improving on management style.

Although you can find many different sources that offer online courses, not all provide the same quality and variety as Go1. What makes this company so unique is not just the vast number of courses available, but also the fact that industry experts develop them. That means you have the opportunity to learn from the best, regardless of your field.

By turning to a trusted source for upskilling and education, you can become an inspirational leader, someone your team respects and strives to please. Learn what it takes to be a superior manager by enrolling in one or more courses offered by Go1 Premium. Simply visit the website, and within minutes, you will be on your way to perfection.

Specific to management, three courses, in particular, stand out. These are the following:

When it comes to improving your management style, excellent team communication feedback is critical. Although you hold a position of authority, you want your workers to feel comfortable providing feedback, good or bad. Listening to what your team has to say makes you approachable and therefore, more respected.

With this 30-minute online training course, your employees will gain insight into new and effective strategies for communicating better with you as their manager. As a result, not only does your team learn to open up in a productive way, but you also gain more effective communication skills.

The primary objective of this course is to help your employees identify and inform you whenever you perform selected communication actions. Whether offered to new hires or used as a mini team-building event, this course is highly beneficial.

The requirements for this training course include either a PC or MAC computer with popup blockers turned off, JavaScript enabled, the latest version of Flash installed, and third-party cookies accepted. Also, the computers must have Adobe Reader version 7+, and for Microsoft Office, it must be the 2003 or newer version.

For you to work effectively in your managerial role and gain the respect of your team, you need to learn key interaction strategies. Although you could choose from hundreds of different online training courses, “Motivation Concepts for Managers” stands out among the best.

Excellent managers know how to motivate their team members. Instead of begging people to do their jobs, employees take the initiative to perform optimally. The best way to motivate your team is by understanding their needs, as well as wants and expectations. With that, you have the opportunity to create a comfortable and productive work environment.

With this course, you will gain tremendous insight into viable ways to create the right working conditions based on what your team needs, wants, and expects. After completion, you can then apply what you have learned and enjoy the results that follow.

Remember, motivated employees are more productive, content, and willing to go above and beyond to perform stellar work. Not only does that make your job as a manager easier, but it also benefits the company as a whole.

As with the other two topics, you can select from many different online training courses but one taught by Robin Sharma, a highly respected leadership and personal development expert, is by far one of the best. In this free video, Sharma shares valuable information on what it takes to become an inspirational leader at work and at home.

Another course worth your time is “Becoming a Great Leader: Leadership and Power.” With this, you will learn that great leaders get followers by understanding the relationship between leadership and power. This online training course demonstrates effective leadership through using, not abusing, power as a manager and motivating your team by knowing the type of leadership they respond to best.

When it comes to being an inspirational leader, your employees must trust you. It is also crucial for you to share common goals with your team and demonstrate your ability with integrity and credibility. Through these online training courses, you will learn about specific behaviors and traits of inspirational leaders and how you can utilize them in your role as a manager.

For you to succeed in your management role, you need the support of a strong team. That entails gaining a better understanding of who your employees are and what they need to perform at a high level. Inspiring others in the workplace is one of the main priorities of any manager. In exchange, many positive things happen such as increased production and improved employee morale. As an inspirational leader, you show your employees what it takes to advance, whether in the current company or working for a different business in the future.

Go1 offers the best online training and education available. In addition to courses developed or presented by top experts on the topic or within a specific industry, these courses are all affordably priced. Depending on which of the three top courses you take, you will learn a wealth of information in less than an hour.

Enjoy your position more and take your team on a journey to success by becoming an inspirational leader. Visit our Go1 Premium website to get started.

Become an inspirational leader with these top training courses

Online courses provide endless learning possibilities. If you own a business and want to become a better leader, online training is the perfect solution. E-learning is also advantageous for managers who strive to become more efficient and effective in their roles, as well as employees interested in adopting new skills or honing existing ones to enhance advancement opportunities.

Participation – In today’s world of gamification, online courses make it easier for managers to get their teams excited about online training. Even though the best courses take little time to complete, they come packed with valuable information provided by industry experts. When your managers explain to their teams that they can improve on skills yet have plenty of personal time, most will jump at the chance to participate.

Communication – The most respected managers possess excellent communication skills. They know how to relay expectations and give directions in a way that produces positive results. For anyone on your leadership team struggling in this area, you can choose from many different courses that focus specifically on improving communication.

Cost Savings – Even with a set budget, your managers will have no problem completing multiple courses. Especially compared to traditional learning, online training is a far more cost-effective option.

Compliance – For staying compliant with different regulations and laws, it is essential for your managers to know what they are and how to adhere to them. When researching different training courses, you will come across many that specifically address your compliance needs. As a result, your management team avoids making costly mistakes.

Time Management – Everyone benefits from time-management courses, especially managers. Overseeing the work of multiple employees and performing a variety of tasks, your leadership team needs all the help they can get. Thankfully, there are incredible courses that provide a wealth of information on how to better manage time.

Flexibility – Like your managers, your support team values its personal time. Because online learning is so flexible, your employees can easily finish courses during their off time. Something else to consider, since so many of the courses take 30 minutes or less to complete while being affordably priced, you could use them as an incentive, allowing employees to complete them during working hours.

Topics – Whether interested in improving on customer service skills, dealing with conflict, learning computer skills, or something entirely different, your employees will appreciate the fact that they have so many fantastic options to learn.

Morale – Employees want to feel respected and appreciated. An excellent way to accomplish that is by investing in them. Having your team complete courses online shows that you care, which in turn, boosts morale.

Advancement – While some of your employees might be perfectly fine working in the same position year-after-year, most want to advance at some point. E-learning will help prepare them to move up within the organization.

Pride – You want your employees to feel proud of the jobs they do. Giving them the chance to improve on skills or learn new things will make them more efficient. The better they perform on the job, the prouder they become. Ultimately, that equates to optimal performance, happier customers, more sales, and higher generated revenue.

Time management is another big area for managers. As stated, many of them have a hard time attending traditional classes, but with online courses, they can learn new things but without investing a lot of time. These courses teach people to work smarter. In addition to becoming better focused and more efficient, your managers will experience less stress at work.

Customer service is another popular topic, with courses available for managers and employees alike. After all, the reason for having a business is to provide customers with superior products or services. The goal is to ensure the customer’s 100 percent satisfaction. To accomplish that, your entire team, including managers, must know how to recognize and resolve conflict. They also need to learn how to surpass the customer’s expectations. Online training covers all this and more.

There are even e-learning courses designed to help improve relationships between managers and employees. Building a successful team comes down to respect, trust, and empowerment. Instead of having internal conflict, you can arrange for certain managers and employees to complete the same courses.

As you can see, there are numerous reasons why online training makes perfect sense for your business. The right courses allow everyone to enjoy serving the customers and growing the company.

Regardless of a company’s size or industry, there is always room to improve on communication. If you notice an increasing number of mistakes, feel the tension rising at work, or see a disconnect among your employees, there is an excellent chance that you have a communication problem.

When faced with these situations, you need professional help. For both oral and written communication, online training is a fantastic solution. Developed by topic experts, everyone in your organization would benefit from taking courses. Improved communication leads to many great things, including employees who perform at an optimal level, managers who effectively lead, and overall, a company that flourishes.

One thing that makes online training courses so exciting is that fact in addition to providing you with solutions, they cover the underlying causes of poor communication. As a result, you can learn how to implement appropriate change and avoid making the same mistakes in the future.

The following are some examples of what causes communication problems in the workplace and how different online training courses help.

Without question, this is the number one cause of poor communication leading to a host of business issues. Unless you provide every member of your team with a clear description of their roles and responsibilities, you can expect chaos. You will end up with people doing the same job, which means ignoring other responsibilities. You could also expect discord among your employees because they have no idea who to turn to for conflict resolution.

By completing the right online training courses, you recognize areas in trouble quickly. You will gain insight on creating and implementing strategies that correct problems and prevent them from occurring again.

Especially when it comes to major decisions about finances, investments, operational changes, and strategies, you need to communicate with your entire company who is in charge. Because everyone has an opinion, it is essential that you clearly define who the decision makers are in your company.

In addition to learning how to communicate more effectively, there are online training courses that address potential conflict. Remember, you have two types of customers, external and internal. Those on the inside consist of your employees. With online courses, your internal customers can learn to communicate, which builds respect and trust. As a result, you can expect your business to run seamlessly.

Written communication is another area covered by online training. Like all courses, these come from experts who developed proven strategies. You will learn how to create business processes and communicate them to your employees. Ultimately, you avoid redundancy, which is a huge waste of money and time. Well-defined businesses processes will also make it easier for your employees to do their jobs without conflict.

Through different courses, you may discover that instead of refining your business processes, you need to change them completely. You can even take compliance courses to ensure that your business practices line up with mandated laws and regulations.

You want your managers to talk to you freely about concerns with the alignment of their teams. As you go through various training courses on communication, you will come across many that focus on improving leadership skills. If you find that your managers do not share concerns, there is a good chance that you have given the impression of being unapproachable.

5 Myths that Block Effective Delegation in Business – What does this have to do with communication? For you to get the maximum return on investment in people, you need to know how to delegate properly, which is critical for effective communication.

Simplifying Business Processes – With this, you can take complex processes and simplify them. By doing so, you better communicate to your staff what you expect from them in the jobs they do.

Hazard Communication – This course covers mandates by Hazard Communication Standards. This along with related courses will ensure that a team working with potential or known hazardous materials knows the proper way to handle them safely. Other topics include Labeling, Safety Data Sheets, employee knowledge, and awareness, plus more.

As you can see, there is a host of reasons that communication issues exist in business. Whether one of these strikes home or you have a different problem, online training courses can help get you through a troubling time. Along with improving on oral and written communication, many courses cover topics that cause problems. Combined, you have the perfect solution for getting your company on track for achieving even greater success.

Overcoming communication barriers through online training

Can you think of an amazing coach you’ve had in the past? Maybe you had an outstanding sporting coach or perhaps a teacher at school who went above and beyond. Either way, you’re not likely to forget it. Good coaches leave a lasting impression, making learning a positive experience and inspiring each individual to work harder and fulfil their potential.

Can you say the same for the managers you’ve had throughout your career? Just because someone is in a management role, doesn’t always mean they have strong coaching skills.

As with any sport, workplace coaching should focus on improving each employee's skills by setting goals, monitoring performance, and providing feedback.

More and more, organisations are enjoying the benefits of coaching for both employees and the business more broadly. While many employers hire external coaches to work with staff, it’s also a good idea to build coaching into your company’s leadership methodology and ethos. This way, managers can develop their coaching skills and get the best out of their teams long-term.

With this in mind, we'll take you step-by-step through the importance of coaching for leaders. We'll start by sharing how to incorporate coaching into your business philosophy, before looking at adopting a coaching mindset and finally, offering practical coaching tips for managers. 

Incorporating coaching into your business philosophy

Hiring external coaches to work with employees is an increasingly common trend. According to the Academy of Leadership Coaching (ALC), while hiring coaches for leaders is widely accepted, training managers to become coaches within their teams is not as widely practised. Yet. 

“Often it appears as though coaching is embraced only as 'self-help' for the top-level executives to 'better themselves,' rather than a culture that is embedded within the organisation,” says ALC.

On the other hand, when you provide proper training for managers, you’re helping them develop the right coaching skills to benefit the organisation. With this mindset, coaching becomes a critical part of professional development at all corporate levels and a component of the entire business philosophy.

Incorporating coaching into your leadership role will help managers effectively motivate their team and connect with them on a deeper level. As ACL adds, “it helps the leader to develop trust among team members and create an emotionally centred work environment.”

Becoming a manager with a coaching mindset

So, what do managers do differently when they lead from a coaching mindset?

Think about the difference between managers who tell employees what to do and managers who take time to work with employees on their professional development. This commitment to coaching is the key difference between the two leadership mindsets.

Successful managers know how to support and encourage employees, helping them maximise their potential and achieve their career goals. 

Having a manager take on a coaching role will also help employees stay motivated and focused. When there’s someone else you’re accountable to, who has placed a lot of time and energy into your career, you’ll want to consistently deliver your best work.

A good coach can also help identify potential gaps in your skill set and push you to learn new skills and achieve new personal goals.

The benefits of leadership coaching are far-reaching, with numerous studies concluding that leadership coaching has significant advantages for employees and businesses alike. 

For example, a survey by the Institute of Coaching found that 70% of individuals who receive coaching noticed improved work performance, relationships, and more effective communication skills. What's more, 86% of surveyed companies felt they recouped the investment they made into coaching — plus more on top. 

Additionally, Sounding Board's 2021 Leadership Coaching Report outlined the incredible benefits of leadership coaching. According to their research, 67% of respondents said leadership coaching increased employee engagement and satisfaction, while a further 60% said it improved employees’ perceptions of the quality of leadership. 

Moreover, 50% of respondents said leadership coaching improved productivity. Finally, 44% said it improved the quality of work. 

Despite this, many organisations still encountered roadblocks, with a startling 41% saying the organisational culture does not support leadership coaching. Plus, 35% said leadership buy-in is a challenge in obtaining support for leadership coaching. 

Ultimately, these statistics show the wide-ranging benefits of leadership coaching, from increased profitability to improved employee engagement and productivity. However, many teams still have a long way to go to realise these benefits, with organisational roadblocks preventing them from reaping the rewards of leadership coaching. 

Now that we understand the significant benefits of leadership coaching, it's time to start working on your coaching skills as a manager. 

The Academy of Leadership Coaching believes there are specific characteristics that a leader must possess to successfully coach their team.

“Coaching is not just about communication, it is about connecting on a deeper level,” ALC explains. It’s about positively connecting with your employees.

Here are some of the characteristics of a good coach-manager, according to ACL. 

Non-authoritative – coach and employee work cooperatively to reach the predefined goals. The coach is only in charge of the process and structure but is not responsible for setting the agenda or leading the discussions.

Active listener – the coach is mentally present within the coaching conversation. They ask clarifying questions and listen carefully to understand the employee's core concerns and objectives. 

Powerful questions – ask open-ended questions rather than those that elicit a yes or no response. Use questions that start with words such as what, how, when and where.

No hidden agendas – an effective coach does not have an emotional attachment to situations described by the employee. They are honest, direct, and respectful.

Provide direction – the coach should provide the employee with tasks that will help them move toward their goal and produce the desired transformation.

Further, Sounding Board's 2021 Leadership Coaching Report identified the most crucial and hard-to-develop skills for leaders, thereby providing an excellent checklist of skills for prospective leaders to focus on. These include:

They break this down further, explaining, "for emerging leaders, interpersonal skills and execution were also identified among the most important leadership capabilities. For mid-level managers, execution and leading high-performing teams were also reported
among the most important capabilities. For senior and executive leaders, strategic thinking and setting vision and direction were among the most important leadership capabilities. Self-awareness and communication were also reported as the most difficult capabilities to develop in organizations, followed by managing change and strategic thinking." 

Remember, proper training is crucial to becoming a successful coach-leader. To learn more, see Go1’s professional development training courses, including our course on Coaching Skills for Leaders and People Managers, to start building a coaching mindset into your leadership role.

For more insights, subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

Leadership is about more than just being a good manager or leader; it’s also about developing people. Learn what makes a great coach!

Why coaching is an important skill for leaders

Just like any sport, coaching in the workplace focuses on improving the skills of each employee through setting goals, monitoring performance, and providing feedback.

Are you tired of lagging behind other real estate companies? Are you looking for a way to bolster staff morale, increase productivity, better connect with buyers and sellers, and ultimately, improve the bottom line? One solution can help you achieve each of these goals plus more. By offering your real estate agents access to online training courses, you can prepare to see a marked change in operations.

Along with a multitude of online courses to benefit the support staff at your real estate company are courses explicitly developed for agents. Because this training comes from highly respected industry leaders, your staff will find the information valuable and feel excited about honing their current skills and knowledge base from experts.

The great thing about learning via the internet is the unlimited possibilities. When using the right forum, your agents can continually take educational training. However, for people in this role, there are several essential courses. Each of these will help your agents improve client communication, develop better marketing and negotiating skills, and overall, become more proficient in their jobs.

The following list shows you the top online training courses for real estate agents. However, you should know that there are thousands more.

Written and Oral Communication – While having excellent written and oral communication skills as a real estate agent might seem like a given, surprisingly, many people in this industry struggle in this area. Considering that agents work one-on-one with residential and commercial buyers and sellers, underwriters, title companies, insurance companies, marketing experts, financial professionals, and of course, internal staff, it is imperative for them to know the right way to communicate on all levels. Training courses on this subject go a long way in improving an agent’s ability to perform.

Motivation Concepts – As a real estate agent, it is vital to motivate sellers to sell and buyers to buy. Often, clients need a gentle push in the right direction, which requires a certain level of finesse. Thanks to motivational online training courses, your agents will learn how to persuade clients so they make favorable decisions for them as well as for the realtor and your firm.

Workplace Safety – News stories in recent years have put a lot of agents on edge. With the right training courses, your agents will know what to do when faced with an unnerving or dangerous situation. The safer they feel in the office and out in the field, the more efficiently they do their job.

Social Media Networking – Using online social media platforms like Facebook, Instagram, Twitter, LinkedIn, and many others, realtors have an incredible opportunity to network. However, some agents, especially those with years in the business, have not fully grasped the correct way to use these resources. Online training courses will introduce the various platforms to your agents, teach them how to use them, and provide insider tips on building a strong networking campaign.

Realtor Mistakes – One of the best ways to learn is by making mistakes. A trusted forum for online training offers a broad range of courses on this topic. With this, your agents will understand the most commonly made mistakes and how to resolve them. In addition to learning these lessons, your agents can use the material to identify potential issues, and thereby, avoid them.

Improving Sales – Remember, when your real estate agents complete courses through a reputable source, they learn directly from highly regarded industry professionals. For agents struggling to identify viable clients and close deals, these courses will help them turn things around quickly. Before long, they will see a significant increase in the number of sales, which in turn, boosts their confidence to do more.

Real Estate Math – Although agents do not need to be mathematicians, due to somewhat complex calculations, they would benefit greatly by taking a course that covers math as it relates to the real estate industry. As a result, they can provide clients with accurate numbers, which avoids confusion and makes them appear like experts even if they are relatively new to real estate.

Continued Education – In addition to online training courses that introduce agents to new trends or help them hone their existing skills, there are many that cover required information for securing or maintaining a real estate license. After all, to work as a realtor, agents must complete a mandated number of hours of continued education. Instead of taking time out of an extremely busy schedule, your staff can complete the appropriate courses at a comfortable pace from the privacy of their homes.

Workload Automation – Speaking of busy schedules, real estate agents often work long, hard hours. Realtors just starting out invest a lot of time to networking and building a client base. An excellent way to free up time for more critical matters is by learning how to automate many of the tasks that agents perform. Along with this, they can complete online courses for time management, thereby becoming more structured and efficient.

With so many available online training courses available through a reputable company, your agents can achieve incredible success in the real estate industry. Along with courses that focus specifically on this sector, they will benefit from personal development courses. One simple decision of giving your agents the opportunity to learn will make a vast difference in your firm’s operations and the revenue you generate.

Although these are all viable courses, you might sit down with your agents to ask them about the areas of interest or needed improvement. That combined with the recommendations plays a major role in your firm’s success.

Top courses all real estate agents should complete

When providing a professional service, clear and concise communication with prospects and existing clients is essential. Excellent communication skills are even crucial when dealing with internal staff. Otherwise, it is easy to misconstrue messages, which can lead to hurt feelings, bad decisions, frustration, and in some cases, loss of business.

The fact is that some professionals speak their own language. For instance, doctors, airline pilots, IT developers, engineers, and accountants, among others, use a lot of terms that most people find hard to understand. However, as professionals that provide a service, they need strong oral and written communication skills.

Take accountants as a prime example. To them, the words they use make perfect sense, but to an outsider, especially someone with little to no mathematical or financial experience, their technical jargon can be confusing. If you are an accountant or have an accounting firm with a team of accountants, you have the opportunity to help with this situation.

Thanks to online training courses, you or your accountants can learn to communicate in a way that connects with people. As a result, your business will grow. In fact, your clients will gain new respect and confidence in your abilities. After all, if people cannot understand what someone says simply due to poor communication skills, it makes them feel uncomfortable and even wary.

By addressing your clients through excellent communication, they can follow along easier. The more they understand what you say, the more they feel confident in their decision to use your accounting service. As a busy industry, you have a lot of competition. Instead of giving clients to other firms, improve on your communication skills, and then enjoy the success that follows.

Remember, along with a unique language, accountants talk about numbers, equations, and calculations. The main reason that people use an accounting service is that they lack that particular skill. Your goal is to lay out an easy-to-follow plan so that your clientele can make well-informed decisions. However, they can only do that if they understand the words you speak or write.

Additional Reasons to Improve Communications

Effective Management – If you have a staff that you manage at your accounting firm, not only will good communication help them perform their jobs better, but they will also have greater respect for you. For your employees to work efficiently and effectively, they must understand your directions. With the proper online training courses, you will have no problem communicating with your internal staff. In no time, you will notice higher production, fewer errors, and overall streamlined operations.

Investors – If your firm has investors, they need to know how the business is doing from a financial standpoint. In addition to passing on oral information, you would prepare reports on a scheduled basis. Although investors have a better handle on the accounting language, they have no interest in listening to or reading jargon. Instead, they want information that they can digest easily. With online training, you will learn the best way to prepare income statements, cash flow statements, and other financial reports in a way that investors want.

Requirements – In addition to online training courses making it easier for you to communicate in a clear manner, they will help you follow mandated reporting to certain entities. For instance, the IRS or your bank may have set requirements. Instead of sending them a report only for them to return it because it was incorrect or hard to decipher, the courses will help you create reports right the first time. As you can imagine, that will eliminate a lot of frustration. It will also save a tremendous amount of time and even resources.

By taking courses prepared by industry leaders, you will learn about fonts and formatting. You will also gain insight into writing reports to ensure they meet tight deadlines. Some of the courses even cover the type of data you need to include as well as the proper way of creating backup documentation for optimal protection.

As an accountant or with a staff of accountants, a great deal of time involves working with financial data in the form of statements, receipts, and reports. To avoid miscommunicating vital information, whether it’s oral or written, take advantage of online training courses. With this method of learning, you have the flexibility to complete the courses on a busy schedule.

Along with improving your accounting business by adopting new communication strategies and honing existing skills, you might consider additional courses for personal development. With online training, you can enjoy a flawlessly run firm. The trust your clients have in you will increase, leading to even more success.

Get ahead of your competition and improve on internal processes with online training courses geared toward accountants. One small investment of time will go a long way in growing your firm.

Why all accountants need communication training

While just about everyone has heard of eLearning and knows that it offers benefits, few understand the gravity of what online training courses accomplish, especially in certain industries. Because the real estate industry is ever-changing and currently going through a boom, online training is more critical than ever.

If you have a real estate firm and you want your agents to offer the best service possible to buyers and sellers, now is the perfect time to take advantage of a multitude of online training courses. In exchange, you will notice a boost in morale and productivity, a higher level of satisfied clients, and a greater return on investment. Instead of allowing other real estate companies to gain a competitive edge, take action today.

For starters, eLearning is a type of educational system that allows real estate professionals to complete formalized training via the internet and a computer.

Thanks to the rapid progression of eLearning and tremendous advances in technology, people in real estate can learn almost anything by taking the right online courses. In addition to training that focuses solely on real estate, your staff can complete courses that help with personal development. These two achievements combined make your agents more efficient, which in turn, positively affects interactions with buyers and sellers.

Keeping Pace – Of all industries, real estate is one of the fastest growing and changing. With proper online training, your team can get up-to-speed on trends and policies. As a result, they bolster their current knowledge base, which benefits them, your company, and the clients.

State Requirements – By taking online courses, you agents can complete the required number of hours for continuing education. That way, they keep their license current and in good standing.

Convenience – Because most agents maintain extremely busy schedules, it is virtually impossible to attend classes on a traditional college campus. With eLearning, your agents and other staff members can complete courses based on their schedules. Ultimately, they gain the knowledge they need while in the comfort and safety of their homes.

Ethical Real Estate Firm – As the owner of a real estate firm, you want everything done by the books. From an ethical and legal standpoint, eLearning makes that possible.

Expanding Skills – In addition to maintaining a real estate license, your agents can use online training courses as a way of expanding their current skill set. For example, if you have an agent who works with residential buyers and sellers but has interest in the commercial side of real estate, that individual can complete the appropriate courses in preparation for getting a commercial real estate license.

Facts and Figures – Another reason for offering your agents online training is that it helps them understand many of the complex facts and figures that go along with real estate. Whether they are working with buyers or sellers, there is a significant volume of number crunching and calculations in this industry. After completing courses, your agents will have the knowledge required to perform optimally, and at the same time, come across to clients as an authority in all aspects of real estate.

Safety – There is even the safety aspect of real estate to consider. Sadly, some agents have experienced scary situations when showing homes or commercial properties. With safety courses provided online specifically designed for this market, your staff will know how to spot warning signs and the correct actions to take.

Learning from Industry Leaders – When taking online courses through a reputable source, your staff has the opportunity to learn directly from real estate professionals. In fact, with so many courses available, they can focus on experts who provide training in a particular area of real estate. Although books certainly help, taking courses from someone who stands out as a respected leader is a more efficient and effective method of learning.

Marketing – With real estate, marketing plays a critical role. Along with more traditional real estate topics, your agents can complete courses that focus specifically on marketing. As a result, they will learn new strategies for spreading the word about a specific property. Instead of advertising and hoping that the right buyer or seller bites, your agents will see a significant increase in closed deals.

eLearning helps people think outside of the box. Your agents will have the knowledge they need to come up with creative ideas that yield incredible results. In exchange for online training courses that improve client satisfaction and agent and staff capabilities, you will enjoy watching your real estate firm grow beyond your expectations.

Why eLearning is important for the real estate industry

Want to get the best out of your team? Help staff reach their full potential by developing an effective employee training plan for each individual team member.

Employee training plans are the best way to empower and motivate employees to reach their goals, improving their skill set and productivity and achieving the best results for the organisation.

These days, employee training and development plans have become an essential tool for successful companies and organisations as they have significant benefits for both employees and their managers.

Let’s look closer at why employee training plans are so important for the success of your business.

How Employee Training Plans Benefit Staff

Did you know that lack of opportunity for advancement and growth is the leading source of stress in the workplace? Ranked even higher than low salaries?

Clearly, employees place a lot of value on working for an employer who supports their career growth. By providing sufficient and ongoing training to your employees, you’re showing your commitment to their professional development.

What’s more, employees who receive ongoing training at work report being happier in their roles than those who are either untrained and in over their heads, or unchallenged and feeling stagnant. In fact, over half of today’s workforce considers professional development to be a contributing factor in their job satisfaction.

Making sure that your workers feel continually motivated, challenged, and satisfied in their roles is an important part of being a good manager and employer.

How Employee Training Benefits Your Business

For the younger generation in particular, it seems that the ability to participate in ongoing training at work has become much more of a ‘must have’, rather than a ‘nice to have.’

In fact, today’s workers seem to expect their employers to provide proper training programs and professional development opportunities for their staff.

Being neglectful or dismissive of employee training is likely to lead to a higher staff turnover rate for your organisation, as staff are left unsatisfied with learning opportunities. And we all know high turnover is bad for business, financially and in terms of reputation.

In contrast, putting the proper energy into staff development makes for a more positive workplace culture, which in turn has a positive impact on performance and results. Employees are also likely to pass on new skills and knowledge to their teams, and in turn, the organisation.

With technology developing at such a rapid pace, investing a bit of time, money and energy into training plans is simply good business – employees can continually refresh and upgrade their skill sets to keep pace with advancements and best practices in the industry.

Now that you can see the benefits, how do you go about developing an employee training plan?

Managers: schedule time to sit down with each team member to work out an effective training plan. This plan will identify their individual goals, strategies and desired outcomes for learning and development.

Each employee’s training plan will be personalised and tailored to their learning needs, to make sure they keep learning, developing and growing within their role, organisation and industry.

In this way, an employee training plan is an important management tool that allows both manager and staff member to look at where an employee is right now in their career, and how they can get to where they want to be in the future. Think of it as an action plan, outlining how to get from A to B!

The training plan will help staff to continually refresh or develop their skills in many different areas. These can be role-specific skills, for example graphic design, or skills that are focused more on personal development, such as becoming more resilient to change, responding well to feedback or dealing with challenging situations or people.

Taking the time to work with your team members on their professional and personal development will help them feel engaged, supported and more in charge of their career path and future.

Welcome to the Go1 blog. Helping you to achieve your L&D goals through the latest learning and development insights, trends, and technology.

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