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Knowing something is one thing. Unfortunately, actually doing it is often an entirely different story. Most of us probably know how to boil a pot of spaghetti. However, putting that knowledge into action and cooking the perfect plate of spaghetti every time is not as easy as it sounds. Enter, the ‘knowing-doing gap’. 

As the name suggests, ‘knowing’ is the first step in the knowing-doing gap. With that in mind, we’ll start off with a simple question: what is the knowing-doing gap? 

The knowing-doing gap has been studied for decades as a concern both within the workplace and our personal lives. In 2000, the term gained further attention when Pfeffer and Sutton published The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action, which highlights the importance of turning knowledge into performance. Put simply, the knowing-doing gap is the disconnect between knowledge and action. Bottom line, knowing is not always enough. 

The gap between what we know and what we actually apply in our daily lives is increasing rapidly. As technology and cultural norms continue to advance at a whirlwind pace, the amount of information we are expected to retain is also increasing - often faster than we can keep up with. Sometimes, this can feel overwhelming. How do you stay up to date in areas such as programming security cameras to unmet diversity and inclusion needs within an organisation, while still remembering how to tie your shoelaces and brush your hair in the morning? 

The Learning and Development (L&D) industry is certainly no stranger to the knowing-doing gap (or the speed at which this gap is growing!). This brings us to the nudge theory, popularised by Richard Thaler and Cass Sunstein in their 2008 book Nudge: Improving Decisions About Health, Wealth, and Happiness. The nudge theory is the concept that positive reinforcement or recommendations affect positive outcomes. Yet, while leaders commonly apply the nudge theory  within their teams, the idea of suggestion can only do so much to decrease the knowing-doing gap. This leaves us with a pressing question: how do we close the gap? 

Everyone is different. Whether it’s different backgrounds, different interests, or different senses of humour, these differences are what make working in a team so rewarding. One natural consequence of these differences is skill gaps. Skill gaps occur in all areas of performance. They can range from bridging generational acumen gaps to proficiency in IT skills. 

Unfortunately, this means workplace misalignment is almost unavoidable. Whether you’re administering Slack rules or laying out spreadsheet best practices, it’s almost impossible to create a set of procedures that align perfectly with everyone’s skills, knowledge, and background. Still, misalignment is most evident in the application of ‘doing.’ L&D trainers tend to focus on the delivery of material without having plans to assess how people absorb this knowledge and apply it to their daily workflow. Thus, the gap between knowledge-gain and employee effectiveness increases.

In striving for growth, or simply to maintain the status quo, companies frequently focus on leadership development. The desire to train middle managers similarly and effectively, or to increase upper management growth, can be burdensome and misaligned. In fact, Go1’s recent 2020 State of Learning Report identified developing leaders as the biggest challenge faced in delivering organisational learning. 

Given this, a question asked by many is how to identify these gaps and failures. Before we answer that, first, let’s take a moment to reflect on all the formulas and definitions you had to memorise at school. If you’re like most people, you probably retained just enough information for that quiz, essay, or standardised test, only to discard most of this knowledge at the first chance you got. As a former educator, I found that by supporting failure (for learners of any age) I could achieve eventual success. By providing multiple attempts to master a topic, the fear of failure also declined and the knowledge of the material was less likely to be forgotten. 

Similarly, online learning can allow employees to self-pace and filter in areas they feel need extra attention. Our 2020 State of Learning Report even found that 8 of the top 10 topics on Go1 were non-compliance related, showing that employees are more than willing to undertake self-guided online learning beyond the mandatory requirements set by an organisation. 

Basically, this all means the key to narrowing gaps, for both personal and professional growth, is to clearly identify them. Busy managers can struggle to find enough time to conduct regular one on one meetings with their team members. As a result, time is not allocated for deep dives into what is and isn’t working for any given role. 

Instead, gaps in applying learned techniques should be evaluated and measured in any role, while L&D managers must be well equipped to achieve their organisation’s goals, and to equitably educate team members before assessing knowledge and application gaps. By practicing skill sets, we narrow the knowing-doing gap. The goal is simple: train well to do well!

In L&D, the ‘knowing’ portion of the knowing-doing gap can be assessed in many ways. For instance, Go1 provides online course content, the ability to curate playlists specific to learning goals, learning pathways, online quizzes, artificial intelligence/machine learning, and company assessments, just to name a few. With this in mind, one of the best ways to master new concepts is by incorporating VARK modalities, which focus on teaching all types of learners (visual, auditory/aural, reading/writing, or kinesthetic). Content production styles can vary from interactive animated videos to presentations by industry thought-leaders. In other words, eLearning has something for everyone.

The ‘doing’ portion of the knowing-doing gap is usually more subjective to measure, as most trainers and managers will attest. To help you establish whether the ‘doing’ portion of the gap is being met, some common ‘doing’ metrics include increased revenue, or an analysis of whether how-to playbook standards are being met. It may also be helpful to ask yourself: what is available to guide your learners’ workflows? Does your learning management system offer reports to help narrow the gap between knowing and doing? 

For example, Go1 customers like Domain Logistics have experienced knowledge gaps in the workplace, and have asked for assistance in assuring training is applied and executed correctly. Go1 partners with hundreds of content providers, like Josh Bersin, Interaction Training, MindTools, and Sarder Learning to offer courses that help HR leaders monitor implementation, in turn narrowing the knowing-doing gap. Thankfully, more resources are available almost daily in our ever-changing online world of eLearning, so you can check back in regularly to continue narrowing that gap.

We know it’s never fun to be a jack of all trades and master of none, which is why bridging the knowing-doing gap is beneficial for everyone. Learners of any subject prefer to prove (the do) their knowledge (the know), both personally and professionally. That’s why in our mostly virtual world, eLearning is helping to narrow the knowing-doing gap by creating a workplace grounded in knowledge and propelled by achievements. 

Keen to learn more about the key challenges limiting the impact of L&D in organisations? Download the Go1 State of Learning Report.

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This week is International Men's Health Week - a time to encourage supportive thought and discussion around men’s health and wellbeing.

In Australia, Men's Health Week provides a platform for challenging and debating key issues in men's health, while encouraging conversation around what it means to be healthy - both physically and mentally. 

As a Go1 customer, you’re no doubt familiar with many of our professional development and compliance training providers by now. But did you know the Go1 Premium library also includes online learning around the important topic of mental health?

Discussion around men’s mental health is an important factor in providing men with opportunities for connection, support, and education to enhance their health and wellbeing. 

Looking for training content in this space? We encourage you to check out some of our providers and their content below.

The Mental Health Movement focuses on driving change by altering society’s perception of mental health issues and those struggling with them. 

Using an evidence-based framework, they specialise in providing workplace training to organisations wanting to better support their staff and create a culture where it is ok to not be ok, and it is ok to ask for help.

📣 * Building Mental Health Resilience: Through Mindset

Mindset is a very effective and powerful tool when building mental health resilience. This topic will provide you with the Mental Health Movement’s four P’s to Mindset: Proactive, Perception, Positive Self-Talk, Process. These mindsets are tried and tested and will improve your mental health through COVID-19.

You might also like to check out our 'Tackling mental health: a conversation on resilience' webinar, featuring Dan Hunt, founder of The Mental Health Movement.

Mentally Well Workplaces aims to help all Australian businesses to create a “mentally well workplace” allowing individuals, teams and workplaces to flourish. Using evidence-based health inductions and training, their content educates employees about mental health and its impact in the workplace.

📣    Workplace Mental Health Induction For Employees - Australia

Australia's first evidence-based online Workplace Mental Health Induction for every employee, no matter what their title or role.

Blokepedia offer a range of online resources developed to empower and support men to optimise their social, emotional and physical health. 

Their content focuses on addressing key men’s health issues such as social isolation, mental health and help-seeking behaviours.

📣    Men’s Health and Wellbeing Toolkit

With the support of leading health professionals and the lived experiences of everyday men, this Toolkit is aimed at addressing the issues and topics that impact the lives of Australian men. These include:

iAM Learning use the art of storytelling to bring content to life and to engage learners throughout their bitesize courses. With stunning animation and interactive courses, they are making learning accessible to businesses of all sizes, shapes and across all sectors. 

This course will guide you through all you need to know about mental health and what to do if a problem develops.

📣    How to Have a Conversation about Mental Health

A key learning outcome from this course is a deeper understanding of the complexity of mental health and how to start conversations with those who need help.

Additional resources you might be interested in, accessible to everyone:

According to research, the two main threats to male mental health, outside of seeking for help, is loneliness and depression. 

Kurzgesagt uses their passion for knowledge and storytelling to bring awareness to a variety of topics, including mental health. 

Everybody feels lonely sometimes. But only few of us are aware how important this feeling was for our ancestors - and that our modern world can turn it into something that really hurts us. Why do we feel this way and what can we do about it?

Everybody is familiar with the feeling that things are not as they should be. That you are not successful enough, your relationships not satisfying enough. That you don’t have the things you crave.

This video talks about one of the strongest predictors of how happy people are, how easily they make friends and how good they are at dealing with hardship. 

We hope that these resources help to encourage supportive thought and conversation around some of the key issues affecting the lives of men. 

Having clear, open discussions around mental health can be an important step forward in providing men with opportunities for connection, support, and education to enhance their health and wellbeing. 

🌎 * - available without a Go1 Premium subscription

Online training to support Men’s Health Week 2020

We have had a busy couple of months here at Go1, tinkering away to enhance your experience with curating, managing, and tracking learning. 

Since our previous Product Round-up, we have released some exciting features including Go1 Playlists, which help to shorten your curation process; the ability to ‘save’ content to consume later (brilliant!); the Content Hub, to manage and share content more seamlessly with Learners; plus the ability to report by duration.

See below for a shakedown of each release with links to their How-to guides, so you have everything you need to get going.

We are excited to share that all users in your Go1 Portal will now be able to save content directly from Explore, into the new Saved tab from within My Learning!

This is hugely beneficial if you need to find content now, but want to watch at a later date.

As an Admin, this assists greatly with your curation process as you shortlist content to review and share with your Learners.

For Learners, this is a great way to keep tabs on the content you want to watch at a more convenient time.


Select and surface content to Learners with greater ease

Whether you are using the Go1 Platform or another LMS, the Content Hub offers a great improvement to your content management, and has replaced the previous Content Selection tool.

As the Administrator you have more visibility and control over your content subscription, so you can browse, curate, and share training to your learners effectively, right within your Go1 Platform. 

If you are assigning resources from the Go1 Content Hub to your Learners within another LMS, you now have the ability to export content efficiently in-bulk, streamlining the process to surface relevant content to your Learners. 

Speed up your curation process with Go1 Playlists

Playlists are carefully curated collections of Go1 Premium content, surfacing top picks against our most commonly requested topics. Playlists can assist your curation process, saving you valuable time.

Go1 Playlists cover topics you care about including Remote Working, Leadership, and Digital Skills, and will continue to grow.

The best part? Your learners can engage with the content immediately, which eases your administrative time and encourages curiosity in your learners.

The next iteration for Playlists includes the ability for Admins, Managers, and Learners to create their own Playlists. Watch this space!

What’s the time, Go1? Why, time to report by duration!

You now have the ability to report by duration in your enrolment reports, so you have greater visibility on how much content your Learners are consuming. 

Please note, duration articulated in these reports is the total length of time required to complete the learning in question.

Our new Audio Learning type is something to shout about

Enhance your training program with lectures, podcasts, music, audio books and more, through our new Audio learning type!

Your learners will be able to see the Audio file with the familiar 1Player experience. They can:

Skip ahead and back within the audio by 10 seconds

Would you like to know more about the improvements outlined in this blog? Perhaps you would like to let us know about your experience with Go1? Please reach out to our friendly 24/7 support team anytime for a chat. 

A conversation with Maureen Frank and Elise Stephenson about building more diverse workplaces and designing better workplace culture amidst the upheaval of 2020. 

Many organisations are fatigued with an approach to diversity and inclusion which doesn’t seem to get impactful results. 

With remote or social distanced work becoming more of a new normal, workplaces are also rethinking the way they work day-to-day - and this includes the way in which diversity and inclusion training is being delivered. 

Amidst the upheaval of 2020, how do we make sure we’re designing better ways of work? How can we be sure we’re building more diverse workplaces and designing better workplace culture?

We explored all these questions and more during our most recent webinar. Catch up on the recording below:

Webinar recording: What does diversity and inclusion at work look like in 2020?

In this webinar, Go1’s Social Impact Manager Cam Cliff was joined by Maureen Frank, Chief Disruption Officer and Founder of Emberin, and Elise Stephenson, researcher at Griffith University and Co-Founder of the Social Good Outpost to discuss workplace diversity and inclusion. 

the current state of workplace diversity and inclusion in the landscape of 2020

what changes are being seen in workplaces

the journey of a female leader - and some of the common barriers experienced on that journey

how we can conduct remote work in a way that encourages diverse thoughts to come forth

what does the future look like, with remote or social distanced work becoming more of a new normal?

We'd like to thank Elise and Maureen for taking the engaging and enlightening conversation on the day. If you missed out or would like to rewatch, click here!

Diversity & inclusion post covid 19 ARTICLE 1 v2.pdf

Read more about what diversity and inclusion look like post-Covid in this downloadable article by Emberin's Maureen Frank. 

Webinar: What does diversity and inclusion at work look like in 2020?

Hand-picked courses, carefully curated. Helping you access the most relevant, timely and engaging content for your learning journey. 

We have some exciting news to share with you about a new feature within your Go1 portal! 

At Go1, we love making timely and relevant content recommendations to you and your learners. 

We understand that there is a large selection of content to choose from - a great aspect by any measure -  and it is our pleasure to introduce Go1 Playlists, to surface our top picks of content against our most commonly requested topics, saving you valuable time in your curation process.

Our carefully curated collections cover topics you care about including Remote Working, Leadership, Digital Skills, and will continue to grow.

Get in touch with us today to learn more! 

Go1 is pleased to announce a partnership with Janison - an ASX-listed education technology pioneer whose team of experts and developers innovate online learning and assessment solutions. 

When Janison began more than 20 years ago, they saw the opportunity digital technology offered to improve the way we educate and learn – and knew they could make a major impact. 

The partnership will enable Janison to be able to provide their customers with an inbuilt learning hub with access to over 70,000 courses and other learning items created by local and international experts – to be accessed anywhere, at any time, on any device.

Janison users now have the opportunity to:

Choose from thousands of courses across a huge range of topics, including business skills, compliance, health and safety, project management, finance, sales and more

Upskill and boost employee performance with content that’s designed for all levels of difficulty and is suitable for any employee, in any department, in any region

Ensure that your organisation is protected with verified compliance content that’s always up-to-date

Keep teams socially connected, supported and motivated with tailored COVID-19 learning pathways

Fiona Ward, Janison’s Head of Learning, said: "Janison is excited to offer our clients access to high-quality yet cost-effective content to drive their business development and enhance their social learning experiences. We've ensured that we have chosen an outstanding partner in Go1, who can provide meaningful, high-impact content that’s relevant to the scope of industries we support in the L&D space."

Go1 Partner Manager, Eduardo Gomes said, “We’re thrilled to be working with Janison, to help their customers get easier access to their workplace training needs. The partnership means companies working with Janison will be able to access the world’s largest and ever-growing content marketplace offering everything from compliance through to soft skills, in one easy monthly subscription.”

Staying ahead of the digital curve in this fast-changing world can be hard, but thanks to the partnership between Janison and Go1, it no longer has to be. 

With world class training now available to your team, all of your learning and development needs can be met. 

Interested to know more? Register your interest here 

Janison is an Australian-owned, ASX-listed education technology pioneer whose team of experts and developers innovate online learning and assessment solutions for global corporations, governments and education bodies. 

Since it was founded in 1998 Janison has taken a trailblazing approach, building one of the world’s first-ever learning management systems and quickly capturing the attention and imagination of global education technology thought leaders, government departments, tech giants including Google and Microsoft, corporations and even the military. 

Today Janison’s products are reshaping education for millions of learners in more than 100 countries. Its learning platform, Janison Academy, delivers market-leading training for sectors including finance, mining, retail, healthcare and government.

Go1.com makes it easy for businesses to train their staff, with the world’s largest compliance, professional development and general training marketplace. With Go1 Premium, users will get unlimited access to a growing library containing thousands of learning resources, from top training providers around the world – all accessible through Janison’s employment management software. 

With Go1’s Premium library, you’ll have the freedom to choose from an ever-growing selection of content providers, to find the best training content to develop your team. The growing library has courses covering compliance through to soft skills, all available in one easy monthly subscription.

Janison enhances education delivery experience with Go1 partnership

At Go1, we partner with the best training providers from around the world, to bring you content that will sharpen your business skills and educate you on new practices.

We are very pleased to introduce you to Sentinel | 9 who are a provider of top quality business education resources that are industry relevant. 

Sentinel | 9 Education

Through our partnership with Sentinel | 9, Go1 Premium customers will have access to 75 modules from their Master of Applied Business course, to be used as unaccredited modules for professional development and/or internal corporate training. 

Sentinel | 9's resources are perfect for the leaders within businesses to enhance their skills and stay up to date with current practices. 

Their modules are of the highest quality and are all developed with consultation from industry experts, professorial, doctoral, and postdoctoral in-house team of academics. These cover a variety of topics such as:

Sentinel | 9 has 75 courses available on Go1 Premium, which are accessible for customers in Australia, New Zealand, Europe, the UK, Asia, North America, South America and Africa.

Through our partnership with Sentinel | 9, Go1 Premium customers will have access to 75 modules from their Master of Applied Business course, to be used as unaccredited modules for professional development and/or internal corporate training.

Introducing Sentinel | 9 – industry leaders in business education

Most people have words they don’t like. For me, it’s office jargon like ‘bandwidth, ‘blue sky thinking’ or ‘pinging’ emails. Eurgh.

For my brother, the most irritating word in the world is ‘delightful’. Years ago, he worked at an estate agency where ‘delightful’ was seriously overused; it featured in every advert and every property description. It even trickled down into normal conversation - delightful coffees, lunches, dates and holidays were had by all. Because of this experience, there are few things less delightful for him than the word itself.

Why am I telling you this? There’s no chance I’d have remembered such a trivial fact if my brother had just said “I hate that” and moved on. Because of the story, I still remember his disdain for ‘delightful’ more than a decade after he told me. Translate this into a more useful setting (like workplace training), and you’ll find that any information can be cemented in memory if it’s part of an engaging story.

There are three key elements that make great eLearning content; Firstly, it has to engage learners and get their attention (best achieved through dynamic visuals, witty voiceover and a good dose of humour). Next, the content has to deliver information in a way that makes sense of all the facts and figures – tricky when you consider the different ways individuals prefer to learn. Finally, it has to be memorable.

According to Paul Smith, a successful corporate trainer and author, around 40% of people are ‘visual learners’ who learn best from videos, diagrams and illustrations. Of the rest, 40% are ‘auditory learners’ (think lectures and discussions) and 20% are ‘kinaesthetic learners’ who understand through doing, experiencing or feeling. Storytelling is an unusual teaching method because it contains elements that work for all three.

As you might expect, those who learn through listening do well when they hear a story. Visual learners do too - because the descriptive element allows them to picture the scene and visualise information/scenarios in a way they aren’t able to when presented with lists of facts and figures.

Here’s what’s really interesting though - when listening to a story, our brains allow us to feel the same as we would if we were experiencing the subject for ourselves. This makes storytelling an ideal teaching tool for kinaesthetic learners because they still gain the ‘doing’ experience without actually being hands-on. Sounds like something I just made up? I can back this up…

A Princeton neuroscientist called Uri Hasson delivered a fascinating TED Talk in 2016 called this is your brain on communication. If you don’t have ten minutes to watch the video, here’s the gist;

As a story is being told, activity in both speaker and listener brains align. On fMRI scans, you can actually see the same reactors light up in both as the story progresses.

“When she [the speaker] had activity in her insula, an emotional brain region, the listeners did too. When her frontal cortex lit up, so did theirs.”

Basically, the minds of listeners react the same way upon hearing a story as they would if they were recalling an experience of their own. This means that lessons told through stories can implant ideas, feelings and experiences into the minds of learners. You don’t get much more engaged than that!

 Training is pointless if it isn’t memorable. The last thing you want after investing in a learning and development programme is a bunch of employees who can’t remember enough to make use of the courses they take. That’s another great thing about learning through storytelling – it helps us to recall information long after it’s delivered.

 A great example of this theory in action can be found in a study by Stanford professors Gordon H. Bower and Michal C. Clark. Their experiment saw two groups of students tasked with memorising sets of ten, unrelated words. The control group were given their sets and told to remember the words in whatever order they chose. The second group were asked to embed those words into stories and remember them this way. When tested later, the students who constructed stories were able to recall six to seven times as many words as those in the control group.

 Now, imagine those words were facts about health and safety, sales strategy, marketing practices or whatever subject you want to teach. By conveying information through storytelling, it’s up to 7 times more memorable. That’s a huge difference - one that significantly impacts the ROI of eLearning content. 

Holly Helps (yes, that is her real name) is part of the innovative team at iAM Learning - creators of engaging animated eLearning content that improves performance and encourages professional development.

The iAM Learning library features high-end animation, likeable characters and captivating stories that make even the most serious subjects appealing and unforgettable. You can access the library free for seven days with a no-obligation free trial. 

Start exploring content from iAM Learning!

Engagement and retention: the power of storytelling in eLearning

At Go1, we partner with some of the best learning content providers from across the world, to bring you up-to-date specialist training for your industry.  

That is why today we are delighted to introduce you to HealthStaffEd - providers of adaptable, responsive and customisable learning content to meet the needs of a dynamic healthcare workforce.

Through this partnership, Go1 Premium customers will now be able to access over 200 hours of learning content covering topics such as infection prevention, professional obligations and duty of care, as well as a vast array of specialist subjects.

HealthStaffEd - bringing convenient and innovative eLearning initiatives to the healthcare industry

HealthStaffEd aims to provide interactive CPD content that will be relevant to everyone – no matter what specialty. Their constantly growing library targets different levels of skills and experience and stays on top of the current best available evidence, guidelines, legislation and standards.

are developed in Australia for Australian health care workers

are current, relevant and learner focussed 

meet the AHPRA criteria for formal CPD for nurses, midwives and almost all other health professionals

have been crafted using evidence-based research which are peer reviewed and regularly updated

are accessible on any screen anywhere at anytime


"We at HealthStaffEd say learning is not finite - it is a constant and evolving process. Our aim is be a part of that process by providing the best in CPD to our target audience.”

Explore content from HealthStaffEd here!

Introducing HealthStaffEd – adaptable, responsive and customisable learning content

Now, more than ever, it’s important for employers to take an active role in supporting the health and wellbeing of their workers. Helping employees to build resilience can go a long way in creating a more mentally healthy workforce - and in turn, more productive and engaged teams.

In our recent webinar, we invited Dan Hunt, founder of The Mental Health Movement, and Jason Nightingale, founder of EABS Training to join us in a conversation around this important topic. 

Both former professional NRL players, Dan and Jason know a thing or two about resilience - on and off the field. They also share a passion for breaking down the stigma around mental health, and for helping to empower individuals with the skills and resilience they need to better support themselves. 

On the day, throughout the webinar, Dan and Jason was joined by Go1’s Social Impact Manager Cam Cliff to discuss: 

how building resilience is a key component of positive mental health

how working remotely can effect mental health

how to remain resilient during times of uncertainty 

how we can support each other in times of stress

Tackling mental health: a conversation on resilience with Dan Hunt and Jason Nightingale | Webinar

Dan Hunt, Founder of Mental Health Movement

During his own career as a professional athlete, Dan struggled with and overcame many adversities. Using the power of personal story and lived experience to break down the stigma preventing people seeking help, Dan’s work with The Mental Health Movement focuses on driving change by altering society’s perception of mental health issues and those struggling with them.

The Mental Health Movement specialises in providing workplace training to organisations wanting to better support their staff and create a culture where it is ok to not be ok, and it is ok to ask for help. Using an evidence-based framework, Dan’s team has trained more than 200,000 people from miners to construction workers and office folks.

Jason Nightingale, Founder of EABS Training

Jason’s work also focuses on helping individuals to build resilience and confidence in themselves. Motivated by people, their stories, their journeys, growth and personal development, Jason is dedicated to making a difference to an athlete’s learning experience.

Jason is passionate about sport and business and the correlation between both. Drawing from experiences from his time as an Elite Athlete, Jason is genuinely interested in helping Elite Athletes find their confidence and self-belief to expand their horizons outside of professional sport. The purpose of EABS is to make a difference in the lives of athletes, to take the overwhelm out of transitioning, and to empower athletes to take the next steps towards a successful business.

We would like to thank both Dan and Jason for joining us on the day for this enlightening, honest and candid discussion.

In this webinar, Go1's Cam Cliff was joined by Dan Hunt, founder of The Mental Health Movement, and Jason Nightingale, founder of EABS Training where they discussed the importance of resilience for positive mental health.

Tackling mental health: a conversation on resilience with Dan Hunt and Jason Nightingale