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Privacy Policy

Go1 Privacy Policy and Notice

This policy (“Privacy Policy”) describes how Go1 Pty Limited, and its wholly owned subsidiaries, (collectively “Go1”) collects, receives, processes, uses, discloses, or shares your information.  When you use our sites, products, or services, or otherwise form a relationship with us, we may obtain data from you and the devices you are using to do so.

This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand. 

We commit to treating your personal information with care and respect and encourage you to contact us using the methods provided should you have any questions or concerns about the use of your information.

The Scope of this Policy

This policy describes the processing of information provided or collected on our sites, applications, products, or services. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.

If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.

We acknowledge our obligations to all recipients of our products and services, including visitors to our website, our registered users and administrators of our products and services on behalf of our customers to collect, manage, process, and use their personal information (“Personal Data”) in accordance with the laws and regulations of each of the countries in which we operate.

Your Privacy Rights

If you are a resident of certain states or countries,) youand may have the right to know, access, correct, transfer, restrict the processing of, opt-out  from certain types of processing (e.g., targeted advertising, the sale of personal data, limit the use and disclosure of sensitive information, and profiling, as defined by the applicable state law(s)), and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision.

You can exercise your privacy rights by clicking the “My Privacy Choices” link at the bottom of our website and select the applicable request, or by contacting us at [email protected]. When we receive a request to exercise a privacy right, we will review information we have collected about you (if any) with identifying information you may have provided us (such as a login, email address, mailing address, zip code, or transaction or order number) to authenticate your identity.  If you use an authorized agent to submit a request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to directly confirm with us that you provided the authorized agent permission to submit the request.

There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you and will honor your right to appeal where applicable.

Information Collected or Processed

In the preceding 12 months, Go1 may have collected or processed the categories of personal information that are identified below. We generally collect the information listed below to secure, improve, and provide our services to our customers.

 Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.

 Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an internet website application, or advertisement.

Activity information on mobile applications, including, but not limited to, browsing history, search history, information regarding a consumer’s interaction with a mobile application, or advertisements on mobile applications.

 Geolocation data.

 Professional or employment-related information.

 Education information.

 Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

Sources of Information

The sources from which personal information may have been collected or processed are the following: information that you provided to us, online tracking technologies, automatic data collection technologies, social media platforms and networks, business partners, etc. The purpose of such collection or processing include: providing our products and services, communicating with you, administering programs, marketing and promotional purposes (which may include targeted advertising), analytics and personalization, security and fraud prevention, legal obligations, core business functions, the job applicant process, etc.

How We Disclose Information

In the process of providing services to you we may disclose your information to our subsidiaries and affiliates, along with our service providers and third parties. We may also disclose your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may disclose anonymized or aggregated data at our discretion, in accordance with applicable laws.

If you post your information or content to our online forums or media sites, this information is public on the internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.

Your Controls and Choices

You can control how and when you want to receive marketing emails from Go1 by clicking on the “unsubscribe” link located at the bottom of our email communications to you.  This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.

Our Commitment to Protecting Information Belonging to Children

Our services are not intended for children. We do not knowingly collect information via our sites, products, and services from children. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence or have permission from a parent or guardian. If you believe your child has provided us with personal information without parental consent or violation of applicable law, please alert us at [email protected] and we will promptly take steps to delete such information and terminate the minor’s account.

Cookies and Other Technologies

Cookies are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features. We recommend you keep cookies activated. We have broken up our cookies into categories to help you understand what they do.

·        Essential: These cookies cannot be deactivated as they are required to use our services. For example, they are necessary to access and use our website and login to your account.

·        Performance: These cookies track how you interact with our website. For example, these cookies let us know which pages on our website load slowly or are not optimized for mobile use. We use this information to make improvements to our user experience.

·        Functionality: These cookies track information about you to make using our website easier. For example, we may retain information such as your login status and viewing preferences.

·        Marketing and Analytics: These cookies help us create targeted advertising experiences on our websites.

Go1 uses NextRoll for the provision of some of its advertising services.  If you would like to know the purpose and use of that data, you can access NextRoll's privacy policy here: https://www.nextroll.com/privacy."

You can manage your cookie preferences on our cookie banner that pops up when you first visit our website. If you would like to learn more about opting out of online advertising, you can visit the following website: https://optout.networkadvertising.org/?c=1.

To read more about Go1’s Cookie Policy, please click here: https://www.go1.com/terms/cookies-policy

Global Privacy Control

If you would like to control the use of cookies and similar internet technologies on your computer, you can use web browsers listed with the Global Privacy Control tool built into them.  These browsers limit cookie technologies and how they work while you browse the internet.  You can find a list of browsers with the Global Privacy Control tool built into it here: https://globalprivacycontrol.org/#download.

The use of the website and web browsers located at the site above is at your own risk, subject to the agreements from those web browsers’ developers, and subject to their privacy policies.  Go1 does not accept any liability associated with your use of the website above or the content you may download from that website. 

Our Global Data Transfer Practices

We store and process your personal information on our servers located within the United States and Australia by default for the purposes described in this Privacy Policy. By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information.

Our Group-Wide Data Transfer Practices

Within Go1, our different entities  are working closely together to provide you with even better services. In this context, we may transfer personal information to other entities within Go1, or otherwise grant them access to your personal information. In this case, we are doing this based on Internal Data Transfer Agreements (“IGTA”), to ensure compliance with relevant laws and the security of your personal information.


Contacting Supervisory Authorities

If you would like to lodge a complaint against us, you may contact your local privacy regulator. If you have trouble locating a privacy regulator, please contact our privacy office at [email protected] and they will help you contact the appropriate enforcement agency.

How to Contact Us

If you have any questions about how we process your information, you can contact us at:

[email protected]

Units 4 & 5, 2904 Logan Rd

Underwood QLD 4119


Suite 5.1/388 George St

Sydney NSW 2000


This policy was last updated on: October 11, 2023


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