Policies

Go1 Product Description
Premium Pro
What is "Premium Pro"?
Premium Pro offers e-learning content sourced from over 250 content providers (including Go1's expanded Pro Library) and accessed via the Go1 platform and/or third-party integrations. The content library includes pre-curated learning pathways and on-demand search capabilities enabling admins and learners to discover relevant content based on specific terms, topics, and providers. Premium Pro customers also have the option to provide learners with access to Blinkist Enterprise.
Premium Pro admins have the ability to add new Licensed Users to an account, assign specific e-learning courses to those users, and track course consumption and other related learning data through reporting on the Go1 platform (if applicable).
License metric = Per Licensed User
Premium Pro Product limitations
The customer may create an account in which Licensed Users can access and consume e-learning content, and track attendance and course results.
Unless otherwise noted in your Order Form each license is deemed used/active when a Licensed User is registered to access the e-learning content.
Each Licensed User must have a unique identifier for a login, such as a unique email address or IP address.
During each 12-month period of an applicable License Term, Premium Pro customers may reassign up to 20% of the licences to different unique users solely to reassign licences of Licensed Users who are no longer employed by, or otherwise engaged by, the customer (for example due to resignation, termination or redundancy); provided that any reassignment does not exceed the Service Capacity.
Definitions
Licensed User: is a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content. The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Order Form (“Service Capacity”).
Premium Essentials
What is "Premium Essentials"?
Premium Essentials offers e-learning content sourced from over 250 content providers and accessed via the Go1 platform and/or third-party integrations. The content library includes pre-curated learning pathways and on-demand search capabilities enabling admins and learners to discover relevant content based on specific terms, topics, and providers.
Premium Essentials admins have the ability to add new Licensed Users to an account, assign specific e-learning courses to those users, and track course consumption and other related learning data through reporting on the Go1 platform (if applicable).
License metric = Per Licensed User
Premium Essentials Product limitations
The customer may create an account in which Licensed Users can access and consume e-learning content and track attendance and course results.
Unless otherwise noted in your Order Form each license is deemed used/active when a Licensed User is registered to access the e-learning content. Each Licensed User must have a unique identifier for a login, such as a unique email address or IP address.
During each 12-month period of an applicable License Term, Premium Essentials customers may reassign up to 20% of the licences to different unique users solely to reassign licences of Licensed Users who are no longer employed by, or otherwise engaged by, the customer (for example due to resignation, termination or redundancy); provided that any reassignment does not exceed the Service Capacity.
Definitions
Licensed User: is a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content. The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Order Form (“Service Capacity”).
Compliance Bundle
What is "Compliance Bundle"?
Our Compliance Bundle offers compliance-related e-learning content accessed via the Go1 platform and/or third-party integrations. Compliance Bundles include 20 e-learning courses that are pre-selected by Go1 and cover a broad range of compliance topics.
Compliance Bundle admins have the ability to add new Licensed Users to an account, assign specific e-learning courses to those users, and track course consumption and other related learning data via reporting on the Go1 platform (if applicable).
License metric = Per Licensed User
Compliance Bundle Product limitations
The customer may create an account in which a Licensed User can access and consume e-learning content and track attendance and course results.
Unless otherwise noted in your Order Form, each license is deemed used/active when a Licensed User is registered to access the e-learning content. Each Licensed User must have a unique identifier for a login, such as a unique email address or IP address.
Once a license has been Activated, the customer may not reassign ownership to a different unique user.
Definitions
Activated: means when a Licensed User has consumed or downloaded training content or otherwise participated in e-learning.
Licensed User: is a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content. The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Order Form (“Service Capacity”).
Essentials Select (10, 25, 50)
What is "Essentials Select"?
Essentials Select provides access to the Go1 Premium Essentials library, offering flexible course selection tailored to each organization’s needs. Depending on the selected plan, customers can activate and use either 10, 25, or 50 courses at any given time, accessible through the Go1 platform or third-party integrations. Essentials Select admins can add Licensed Users to the account, assign specific e-learning courses, and monitor learning progress through reporting available on the Go1 platform (where applicable).
License Metric: Per Licensed User
Essentials Select Product Limitations
Courses can be swapped at any time to best align with organizational priorities, but the total number of active courses may not exceed the selected plan limit (10, 25, or 50 courses). Essentials Select customers do not have access to Go1’s Insights features and are limited to basic reporting, including tracking enrolments, assignments, and completions. Customers may set up an account where Licensed Users can access and engage with e-learning content, including tracking attendance and performance metrics.
Unless otherwise stated in the Order Form, each license is considered active once a Licensed User is registered. Each Licensed User must have a unique identifier (such as a unique email address or IP address).
During each 12-month period of an applicable License Term, Essentials Select customers may reassign up to 20% of licenses to different unique users, solely to reassign licences of Licensed Users who are no longer employed by, or otherwise engaged by, the customer (for example due to resignation, termination or redundancy); provided that total usage remains within the designated Service Capacity.
Definitions
Licensed User: An identified user authorized by the customer to access Go1 e-learning content.
Content Consulting Services
What are "Content Consulting Services"?
Content Consulting Services provides Go1 customers with one-on-one consultation on how to most effectively use the Go1 library to meet their organization needs. These services are customized to help customer’s achieve their learning and development goals. Example of services include: custom curation against competency frameworks, learning campaigns or upskilling programs, creating learning programs based on roles, and informing overall learning and development strategies. Key deliverables will vary depending on customer needs.
Content Consulting Services limitations
Project deliverables will be determined and defined as part of the original project scope. Project changes may result in additional fees.
Blinkist Enterprise
What is "Blinkist Enterprise"?
Blinkist Enterprise is a platform for bite-sized mobile reading and listening on the internet portals https://www.blinkist.com, https://www.blinkist.de and other websites, as well as on mobile applications.
Go1 Service Tier Levels
As part of our commitment to providing tailored support that aligns with your unique needs, we offer distinct service tiers designed to cater to varying levels of engagement and utilisation. All customers will receive dedicated technical support from a team of customer service experts, with service level agreements as detailed in our Service Level Terms.
Access to Go1’s account team, including Customer Success Managers, is determined by your organisation’s size and spend. Your support tier will be communicated by Go1’s customer success team following execution of your Order Form. Outlined below are the support tiers and corresponding customer success services included with each.
Implementation & Content Consulting Services
Access to Go1’s implementation specialists and content consultants will vary based on customer size and spend and is specified within the applicable sales order form. Implementation and Content Consultant support is limited to the number of hours detailed in your sales order form, any additional support beyond the specified hours will be subject to charges at Go1's standard hourly rates.
Last Updated: June 01, 2025

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