Go1's terms & policies

Go1 Premium

Effective as of July 24,2023

What is Go1 Premium?

Go1 Premium offers e-learning content, sourced from over 250 content providers, accessed via the Go1 platform and/or third-party integrations. The content library includes pre-curated learning pathways and on-demand search capabilities enabling admins and learners to discover relevant content based on specific terms, topics, and providers.  

Go1 Premium admins have the ability to add new Licensed Users to an account, assign specific e-learning courses to those users, and track course consumption and other related learning data through reporting on the Go1 platform (if applicable).  

The customer’s level of access to Go1 account team members, including customer success resources, implementation managers, and content consultants varies by customer size and spend and will be specified in the applicable Order Form.  

License metric = Per Licensed User

Premium Product limitations:

Customer may create an account in which Licensed Users can access and consume e-learning content and track attendance and course results.   

Unless otherwise noted in your Order Form, effective as of October 1, 2023, each license is deemed used/active when a Licensed User is registered to access the e-learning content. Each Licensed User must have a unique identifier for a login, such as a unique email address or IP address. During each 12-month period of an applicable License Term, Go1 Premium customers may reassign up to 20% of the seats licensed to different unique users provided that that any reassignment does not exceed the Service Capacity.  

Definitions:

Licensed User: is a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content.The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Order Form (“Service Capacity”).

Go1 Content Bundle

Effective as of July 24,2023

What is Go1 Content Bundle?

Go1 Content Bundle offers e-learning content, sourced from over 250 content providers, accessed via the Go1 platform and/or third-party integrations. Bundles include a pre-set number of e-learning courses that are pre-selected by either the customer or third-party distribution partner, often with the customer’s unique needs in mind. The exact number of courses and selection process varies by sales channel and will be specified in an applicable Order Form. 

Go1 Content Bundle admins have the ability to add new Licensed Users to an account, assign specific e-learning courses to those users, and track course consumption and other related learning data via reporting on the Go1 platform (if applicable).  

The customer’s level of access to Go1 account team members, including customer success resources, implementation managers, and content consultants varies by customer size and spend and will be specified in an applicable Order Form. 

License metric = Per Licensed User

Content Bundle Product limitations:

Customer may create an account in which a Licensed User can access and consume e-learning content and track attendance and course results.  

Unless otherwise noted in your Order Form, effective as of October 1, 2023, each license is deemed used/active when a Licensed User is registered to access the e-learning content. Each Licensed User must have a unique identifier for a login, such as a unique email address or IP address. Once a license has been Activated, the customer may not reassign ownership to a different unique user.  

Definitions:

Activated: means when a Licensed User has consumed or downloaded training content or otherwise participated in e-learning. 

Licensed User: is a single identified user on a named user basis, who is authorized by you to access Go1 e-learning content.  The number of individual users accessing Go1 e-learning content under your Agreement may not exceed the number of Licensed Users set out in the Order Form (“Service Capacity”).