FAQs

Go1 takes a different approach to content aggregation. We combine depth and breadth—focusing on both quality and scale—to give you a single source for every upskilling and compliance need. Our library is continually expanding, and we negotiate daily with content partners to ensure you gain more value over time without increasing your per-seat cost. With one contract, one integration, and access to hundreds of thousands of courses, you can scale learning—without the hassle or cost of juggling multiple vendors.

Go1 partners with over 250 leading providers across industries, topics, and regions. This includes globally recognized brands your learners will know, as well as niche providers with deep expertise in specific sectors or geographies. As the largest content aggregator, we offer access to exclusive formats and providers you won’t find elsewhere—helping you differentiate your learning strategy and stay ahead of emerging needs.

We take a proactive approach to content acquisition. Our global content team continuously scans for trends in skills development and compliance, sourcing new providers that align with those shifts. This ensures our library evolves with your L&D priorities—so you always have access to timely, relevant content.

We’re here to help. If we don’t currently offer a topic you need, you can submit a content request through our dedicated form. Our content team reviews requests actively and can either source new material or suggest high-quality alternatives from trusted partners.

Every provider we onboard goes through a detailed quality evaluation. We use a 17-point assessment checklist to ensure alignment with our content standards. But we go beyond initial checks. Our AI-powered discovery tools monitor real-time learner engagement—tracking consumption patterns and surfacing high-performing content. These behavioral signals allow us to refine recommendations and guide providers on how to optimize their content. 

Our providers regularly refresh their courses to ensure relevance and compliance. In addition, Go1 reviews and shares a monthly report that highlights all new and retiring content—giving you clear visibility into what’s changing and what’s available.

Yes. Go1 supports global teams with content available in more than 45 languages. We work closely with regional providers to ensure learners receive training that’s culturally relevant and aligned to local regulations—so no one gets left behind.

Absolutely. You can upload SCORM files or use our authoring tools to build content directly within the Go1 platform. If you need extra support, our learning design experts can create custom courses based on your inputs and learning objectives (additional fees apply).

We do. Go1 partners with providers who specialize in specific industries—such as manufacturing, healthcare, finance, technology and more. Our advanced search makes it easy to surface this content, and our learning consultants can help you build tailored programs that align with your industry’s needs.

Yes. We offer more than 2,000 courses designed to support certification prep, continuing education, and professional development. These include certificates of completion, CEUs, and CPD credits. Our content provides a reliable way to validate employee skills and support career advancement while staying aligned with industry standards.

Go1 isn’t a traditional LMS—we’re a content platform designed to work seamlessly with your current tools. You can integrate Go1 into your LMS or HRIS for a streamlined experience, or use our platform as a lightweight solution for content management, consumption, and reporting. For organizations just getting started with L&D, Go1 can stand alone. For those with established systems, our robust integrations make managing content across platforms simple.

Learners can access Go1 through our mobile-optimized platform or directly within your existing systems using one of our 75+ integrations. Whether they’re logging in via your LMS, HRIS, or Go1 directly, the experience is consistent, intuitive, and built for ease of use.

We’ve designed Go1 to make online learning feel intuitive—not like another chore. Our AI-powered search and discovery tools surface relevant content based on each learner’s role, skills, and behavior—so they see what matters most, without having to know the exact course name or spend time filtering through options. Unlike platforms that rely solely on keyword search, Go1 delivers a personalized experience that motivates learners to engage and grow.

Yes. Go1 enables you to build custom learning playlists and assign curated journeys based on role, department, or skill. You can explore the library and manually select content, or let our AI help generate playlists that match your criteria in seconds. Whether you want to provide foundational training or build targeted skill paths, Go1 gives you the flexibility to personalize the experience.

AI is built into every layer of the Go1 platform—from the homepage your learners see to the search and recommendation engine behind it. Our algorithms are trained on engagement data from over 11 million learners, helping us understand what content resonates, which skills are trending, and where learners need support. For admins, this means less time spent searching, assigning, and managing content—and more time focused on building strategic programs.

We provide reporting that goes beyond basic metrics. In addition to completions and enrollments, Go1 delivers insights into evolving skill needs across your organization and surfaces what content resonates most. You can track how learning drives skill development, identify trends, and even benchmark against industry peers. Our reporting tools are designed to help you demonstrate the impact of L&D programs—while staying compliant and informed.

Yes. Go1 is fully mobile-optimized, with a responsive design that allows learners to access training on the go—right from their browser. There’s no need for a separate app or extra steps. This ensures learning is accessible wherever and whenever your people are ready to engage.

Go1’s roadmap focuses on making it easier to discover, manage, and deliver learning that drives results. We’re investing in four key areas: 

1. Helping you find the right content faster 
2. Increasing admin efficiency 
3. Enabling measurement of L&D impact 
4. Improving learner engagement through personalization 

Reach out to our team to learn more or request a preview of what’s coming next.

Go1 isn’t just a content provider—we’re your learning partner. From implementation to long-term strategy, we support you every step of the way. Depending on your package, you’ll have access to: 

• A Customer Success Manager to help you manage your library, track progress, and align learning with your goals. 
• An Implementation Manager to ensure smooth setup and onboarding, including system integration and administrator training. 
• Our Learning Services Team for expert guidance on strategic planning, skill development, and even custom content creation. 

24/7 access to a team of Global Support Experts to help you with troubleshooting or any urgent support needs

We know many L&D teams are small and overstretched. That’s why Go1 offers services that act as an extension of your team. These include: 

• Strategic consultancy: Our L&D experts help you define your learning goals, build a tailored roadmap, and align training to business outcomes. 
• Content curation: We can help you quickly identify and organize the right content—whether that means building custom pathways, mapping to competencies, or addressing immediate skill gaps. 
• Custom course development: Provide the materials and learning objectives, and our instructional design team will create engaging content—from asynchronous eLearning to live virtual workshops. 
• Employee workshops: Go1 can lead training sessions for your L&D team or broader employee topics like inclusive leadership, communication, and teamwork. 

All services are delivered by Go1’s in-house experts, including learning consultants, onboarding specialists, and technical support staff. Our team brings both strategic insight and hands-on experience to help you get results—quickly and effectively. 

Adoption is a core part of our onboarding and ongoing support. We help you build a tailored engagement strategy from day one, with access to: 

• Launch toolkits and comms templates 
• Best-practice playbooks for driving usage 
• Campaign support for rolling out new programs 
• Ongoing reviews of what’s working—and where we can help more 

We also offer a robust Customer Success Hub with self-serve resources to help you promote learning internally and measure progress effectively.

Go1 integrates with over 75 workplace systems out of the box—making it easy to embed our content into the tools your team already uses. Whether it’s an LMS, HRIS, or another platform in your tech stack, our integrations are built to make content management seamless. And if you need something custom, our technical experts can help design a solution that works for your environment.

Most of our integrations are plug-and-play—meaning they can be set up with minimal technical effort. For more advanced setups our implementation team will guide you and advise when IT support is needed.  

Standard integrations can be up and running in as little as 2–4 weeks, however our typical timeline is 12-18 weeks, from initial discovery sessions to a full handover. Timelines vary depending on your internal availability and the complexity of your setup, but our implementation team will work with you to ensure everything runs smoothly from start to finish.

Yes. Go1 integrations allow you to track and report on learning activity within your existing systems—using either native connectors or API-based data syncing. This eliminates the need for manual data exports and makes it easier to consolidate engagement metrics across platforms.

Go1 offers a flexible subscription model based on three factors: 

• The number of user licenses 
• The content package you select 
• Any additional services included 

This approach ensures you get exactly what you need—at a price that aligns with your budget and goals.

Our content packages are built to support organizations at every stage of their learning journey. Whether you’re starting with core compliance training or building a global L&D program, we offer scalable options that grow with you. Packages vary in content breadth, features, and level of support—so you can choose what fits best.

Yes. We’re happy to set up a trial so you can experience the platform and explore our content before committing. Our team can also curate a sample program tailored to your needs—giving you a feel for how Go1 works in action.

Yes. Go1 meets the highest global standards for data security and privacy. We are: 

• SOC 2 Type II certified 
• ISO 27001 certified 
• Fully GDPR compliant 

You can find more details about our privacy policies and security measures at: go1.com/terms/privacy-policy 

Go1 is hosted on Microsoft Azure. You can choose where your Personally Identifiable Information (PII) is stored—Australia, the United States, or the EU (Ireland). While data storage is localized, processing primarily occurs in Australia. 

We retain your data for the duration of your contract. If your agreement ends, you can request deletion of any or all data at any time through our 24/7 Support Team. Your data remains secure and under your control throughout the process. 

Go1 supports more than 10,000 organizations and 11 million learners across the globe. Our customers range from small and mid-sized businesses with core compliance needs to global enterprises with complex, multi-region learning strategies. Whether your team is just getting started or scaling fast, we’ve likely helped someone just like you. 

Yes. Our platform and packaging are built for flexibility. Whether you’re a small team looking for compliance content or an enterprise managing programs across regions, Go1 adapts to your size, structure, and goals.

Go1’s aggregation model makes us well-suited for nearly every industry. We have deep content coverage and regional expertise in: 

• Manufacturing 
• Healthcare 
• Financial services 
• Education 
• Government 
• Professional services 
• Construction 
• Hospitality 
• Retail 

Whatever your field, we have the content—and the partners—to meet your unique training needs. 

Absolutely. Ask your account manager and we’ll connect you with a customer in your industry or region who can speak to their experience with Go1.