Arrow Energy and Go1: Enhancing Learning and Development for Employee Engagement and Efficiency

Arrow Energy’s partnership with Go1 has significantly improved employee engagement by integrating dynamic learning content into its existing system. This has not only enhanced the relevance of its training programs, but also saved valuable time for administrators and employees alike. 

• Arrow Energy selected Go1 to seamlessly integrate with its existing LMS (SAP SuccessFactors), enabling more efficient access to learning content. 
• The partnership has increased employee engagement and operational efficiency by reducing time spent searching for relevant courses. 
• With the introduction of Go1’s AI-powered features, Arrow Energy has transformed its course curation process, making training more relevant to the diverse needs of its employees. 

Arrow Energy, a leading name in the Australian energy sector, was facing challenges in engaging employees with its existing learning and development (L&D) framework. Previously, the company relied on a standalone LMS, Cornerstone, which failed to integrate smoothly with the broader learning ecosystem. This disjointed approach resulted in low engagement due to the multiple clicks and barriers involved in accessing the learning content. 

"We had Cornerstone as our LMS, but we always had to use it separately from our learning content provider. The extra steps to access training were a huge barrier for our employees," said Arrow Energy’s L&D team. 

After assessing alternative solutions, including Skillsoft, Arrow Energy chose Go1 to populate its LMS with a more robust, diverse, and relevant course library. The decision was largely driven by Go1’s seamless integration capabilities and a shared vision for a more dynamic learning experience. 

The energy industry is known for its operational complexity and regulatory compliance needs. Ensuring employees have access to relevant, up-to-date learning content was critical for Arrow Energy’s growth and safety goals. However, its previous system struggled to engage employees who felt distant from the learning process. 

One of the primary business challenges was making eLearning accessible and relevant. As one Arrow Energy stakeholder pointed out, “People don’t feel comfortable sitting at their desk for eLearning when there’s so much work to do. We needed a solution that could fit better into their workflows.” 

The L&D team also faced challenges in securing internal buy-in for a new content solution. They needed to prove that Go1 would not only deliver more relevant content but also improve administrative efficiency and learner engagement. 

In 2024, Arrow Energy migrated from SAP Zalaris V1 to V2, a new integration designed to enhance the admin experience by leveraging Go1’s AI tools. This upgrade allowed for more efficient content curation and synchronization, saving both time and resources. 

“The new integration with Go1 has been a game-changer for us,” said a representative from Arrow Energy’s L&D team. “The AI features have made content discovery much faster and more relevant. We can now easily sync learning materials and ensure our library is always fresh.” 

Go1’s AI capabilities allow admins to quickly find region-specific, relevant content that meets the company’s needs. “I no longer have to sift through thousands of irrelevant courses. The system does the heavy lifting,” said the L&D coordinator. 

Additionally, Arrow Energy’s team has noticed time savings in managing content, particularly when responding to internal requests. "Our risk manager asked me to find a course for their team, and within minutes, I was able to pull up 35 relevant options. What used to take months, now takes days," they shared. 

Though the implementation is still in its early stages, Arrow Energy is already seeing positive feedback from employees. Engagement scores are rising, with employees showing enthusiasm for the more accessible and relevant content now available. 

“I’ve already had employees telling me how much they love the new courses available,” said the L&D coordinator. “We’re also seeing a reduction in requests for external training, which is saving us money.” 

Go1’s content library has also supported personal growth. Employees are now exploring courses beyond their professional needs, such as photography, expanding their skill sets during evenings and weekends. 

Arrow Energy is also looking forward to exploring more reporting functionalities within Go1, further streamlining their training operations and maximizing the value of the integration. 

As Arrow Energy continues to expand its learning programs, the partnership with Go1 and the SAP SuccessFactors integration will remain critical to its L&D strategy. By creating a more engaging and efficient learning experience, Arrow Energy has laid the groundwork for fostering a culture of continuous development. 

With the potential for further improvements in the admin experience and the opportunity to sync more courses, Arrow Energy is excited about the future of its collaboration with Go1. As they continue to roll out new, dynamic content and refine their L&D approach, they are confident that this partnership will lead to greater efficiency, engagement, and success across the company.