If you’re running a business in the automotive industry, it’s your responsibility to provide your employees with a safe workplace, free from any hazards or health risks.

As an employer, you also need to make sure you’re compliant with relevant safety laws and regulations for the industry. That means providing appropriate safety training for all staff.

The fact is, many workplace accidents and injuries could have been prevented with proper compliance methods and an appropriate investment in workplace safety training. In the automotive industry, whether staff are working in manufacturing, mechanics, logistics, or sales, safety is absolutely paramount.

How are you delivering workplace safety training to your employees? And proactively improving their awareness of compliance and WHS?

Here, we look at how you can use online courses for employee safety training, reinforcing important workplace safety and emergency procedures, while ensuring a safer work and more compliant environment for all staff.

Workplace safety risks for automotive employees

Working in the automotive industry, like many technical fields, is not without its risks.

Employees in the manufacturing, mechanical and logistics sectors are exposed to many hazards in their daily roles, such as:

These hazards can result in serious injuries or even death.

Workers are also at risk of developing sprains, strains, and injuries due to heavy lifting or maintaining awkward postures for long periods of time.

Providing safety training in the automotive industry

Are you currently providing safety training for your automotive staff? Are you doing enough to prevent work-related accidents? How committed are you to creating a safe work environment for all employees?

These are the kinds of questions you need to be asking yourself, to ensure you’re being compliant with workplace regulations, while doing the right thing by your employees.

With the right safety training, you can increase staff awareness of potential hazards in the work environment, as well as educating individuals on correct reporting procedures and policies. Through the use of workshops, online courses and eLearning training modules, you can make sure staff are properly engaged in workplace health and safety, while reducing the risk of accidents, injuries and hazards for your organisation.

And when you think about the potential loss in productivity, legal expenses, fines and insurance arising from workplace incidents, a good safety training program is well worth the investment.

Improve employee engagement with safety training

When companies deliver workplace safety training to staff, it’s often presented in one solid block of training, such as an all-day orientation session or two-hour workshop.

You might want to consider using online courses instead, to deliver staff training. Online training courses are available for all areas of workplace safety and compliance.

With online training, you’ll also be providing staff with a far more engaging user experience. It’s common knowledge that individuals retain more information when training materials are made more engaging.

These days, it’s no longer best practice to have employees sit through lengthy lectures, or wade through endless workbooks. With online courses, you can provide staff with access to targeted online training activities and modules based on their specific job description. This means the course content will be more relevant and interesting to them, and they’ll be more motivated to learn and actively participate in training on these subjects.

Delivering training in a way that ensures staff are properly engaged will greatly help reduce the risk of accidents, injuries and hazards for your organization.

Online safety training for your staff with Go1

At Go1, we provide high quality online training courses specifically designed for employees working in the automotive industry.

Online courses provide everything you need to help you deliver effective staff safety training, while making training easier and more convenient for your staff. With online training, employees can log in and complete short modules at a time and place that’s convenient for them. There’s no need for your company to book out expensive conference rooms, or hire instructors and facilitators – with online learning, you can save your company money and cause less disruption to employee productivity.

With the help of some training to educate your team, you can dramatically reduce the risk of workplace incidents across your organisation. By committing to employee health and safety you’ll also be lowering the chance of financial implications for your business.

For more insights, subscribe to the Go1 newsletter to stay on top of all the latest L&D trends. Or, you can book a demo today to find out how Go1 can help with your team’s learning needs.

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e look at how you can use online courses for employee safety training, reinforcing important workplace safety and emergency procedures, while ensuring a safer work and more compliant environment for all staff.

Why you need safety training in the automotive industry

We look at how you can use online courses for employee safety training, reinforcing important workplace safety and emergency procedures, while ensuring a safer work and more compliant environment for all staff.

Want to get the best out of your team? Help staff reach their full potential by developing an effective employee training plan for each individual team member.

Employee training plans are the best way to empower and motivate employees to reach their goals, improving their skill set and productivity and achieving the best results for the organisation.

These days, employee training and development plans have become an essential tool for successful companies and organisations as they have significant benefits for both employees and their managers.

Let’s look closer at why employee training plans are so important for the success of your business.

How Employee Training Plans Benefit Staff

Did you know that lack of opportunity for advancement and growth is the leading source of stress in the workplace? Ranked even higher than low salaries?

Clearly, employees place a lot of value on working for an employer who supports their career growth. By providing sufficient and ongoing training to your employees, you’re showing your commitment to their professional development.

What’s more, employees who receive ongoing training at work report being happier in their roles than those who are either untrained and in over their heads, or unchallenged and feeling stagnant. In fact, over half of today’s workforce considers professional development to be a contributing factor in their job satisfaction.

Making sure that your workers feel continually motivated, challenged, and satisfied in their roles is an important part of being a good manager and employer.

How Employee Training Benefits Your Business

For the younger generation in particular, it seems that the ability to participate in ongoing training at work has become much more of a ‘must have’, rather than a ‘nice to have.’

In fact, today’s workers seem to expect their employers to provide proper training programs and professional development opportunities for their staff.

Being neglectful or dismissive of employee training is likely to lead to a higher staff turnover rate for your organisation, as staff are left unsatisfied with learning opportunities. And we all know high turnover is bad for business, financially and in terms of reputation.

In contrast, putting the proper energy into staff development makes for a more positive workplace culture, which in turn has a positive impact on performance and results. Employees are also likely to pass on new skills and knowledge to their teams, and in turn, the organisation.

With technology developing at such a rapid pace, investing a bit of time, money and energy into training plans is simply good business – employees can continually refresh and upgrade their skill sets to keep pace with advancements and best practices in the industry.

Now that you can see the benefits, how do you go about developing an employee training plan?

Managers: schedule time to sit down with each team member to work out an effective training plan. This plan will identify their individual goals, strategies and desired outcomes for learning and development.

Each employee’s training plan will be personalised and tailored to their learning needs, to make sure they keep learning, developing and growing within their role, organisation and industry.

In this way, an employee training plan is an important management tool that allows both manager and staff member to look at where an employee is right now in their career, and how they can get to where they want to be in the future. Think of it as an action plan, outlining how to get from A to B!

The training plan will help staff to continually refresh or develop their skills in many different areas. These can be role-specific skills, for example graphic design, or skills that are focused more on personal development, such as becoming more resilient to change, responding well to feedback or dealing with challenging situations or people.

Taking the time to work with your team members on their professional and personal development will help them feel engaged, supported and more in charge of their career path and future.

A career in the retail industry can be very exciting, challenging and rewarding.

As a retail assistant, salesperson, or call centre operator, you have the opportunity to connect with customers, either face-to-face or via phone, to find the best products, solutions or services for their lifestyle.

However, as with any customer-focused industry, the retail sector also has its challenges. You need to be prepared to work in a very fast-paced, competitive, high-pressure environment, that is known for its quick turnover of staff.

That’s why it’s so important to make sure you’re taking part in ongoing training and development, to keep your retail skills sharp and up-to-date, while carving out a rewarding career pathway in the industry.

Let’s look closer at the importance of professional development in retail.

There are certain skills that will help you succeed in the retail industry.

Obviously, customer service is first and foremost. But you need to drill down and look at the skills that make up a great customer service experience.

Interacting with customers is more than just matching a product to their needs. It’s also about communication, building trust, handling complaints, problem solving, and collaboration.

Training can also help you improve your skills in important areas such as motivation, productivity, time management and handling deadlines.

Fortunately, these are all ‘soft skills’ that can be developed and continually improved upon, adding so much value to the experience of your customer and helping you succeed in your retail career.

Employers – Be Committed to Employee Development

If you’re reading this as a retail employer, remember – your staff are your best asset.

These days, many retail workers are looking for more than just a pay cheque. People want to work for companies that show a commitment to their employees’ professional development. Without this, staff can feel unmotivated, unappreciated, and ‘stuck’ in their jobs.

This creates a negative work culture, so helping employees to progress and reach their true potential is a win-win solution and well worth the investment. Well trained staff are more efficient and effective and produce higher quality work, meaning less time, money and resources wasted. A good training program gives employees the skills and confidence they need to progress through the ranks and become an asset to your organisation.

With ongoing training, staff are also less likely to be involved in workplace accidents. They’ll require less supervision, which will free up you and your management team, and help to keep your business more safety compliant.

The Importance of Training in High Turnover Industries

As we said earlier, the retail industry is known for its high turnover of staff.

Professional development training has been shown to increase staff retention, minimising the cost of staff turnover and loss of company knowledge.

Hiring and recruiting staff costs a considerable amount of money. As does onboarding and initial training for new employees. So it’s important to hold onto new hires as best you can, as retaining staff is the best way to reduce future hiring and training costs.

As an employer, you need to offer staff a strong, positive and supportive work environment and culture. One that fosters leadership and collaboration. Establishing this kind of company culture is your best bet of retaining employees in high turnover industries, such as retail.

In a work environment that supports employee development, staff will be more productive, creative and innovative – and far less likely to leave!

Online Training Courses for the Retail Industry

Whether you’re a salesperson, call centre operator, or retail supervisor, you can benefit from expanding your skill set through online training.

One of the best ways to learn and develop new skills, or improve your current skills, is to enroll in online training courses. You’ll be able to increase your knowledge of the retail sector and work on developing your soft skills for professional development.

Spending time on online training will also show your current or prospective employer that you have the ability to take the initiative and work hard for your career goals – all impressive qualities in an employee!

Why professional development in retail is important

Want to get ahead in your real estate career, or get your foot in the door of this competitive industry?

Good communication skills are at the top of the list when it comes to being a successful real estate professional. No matter what part of the sales process you’re involved in – connecting with customers, negotiating contracts, closing a sale – it all comes back to clear and effective communication.

Think back to your own experiences with real estate agents – was it a positive or negative experience? There’s no doubt that an agent’s attitude and communication style can make or break a deal.

That’s why it’s so important that industry professionals invest time, energy and money into communication training.

The Benefits of Communication Training for Agents

Whether you’re keen to pursue a career in the real estate industry, or are hoping to make your way up the corporate ladder, improving your communication skills is essential.

Being successful in the real estate industry is about more than just sales numbers. As a real estate professional, you need to know how to connect with customers, communicate, negotiate and close the deal. As with all sales roles, there’s a very human element when it comes to selling homes and properties.

Remember – at its core, real estate is a people business. And to forge successful connections with people, you need to know how to communicate effectively. This will have a massive impact on your sales figures and career success.

Developing Your Communication Skills for Real Estate

Jean Gordon, from Estate Agent Stars, believes “poor communication from real estate agents is one of the biggest frustrations for people who are buying or selling property.”

“It’s so important that agents stay in constant contact with their clients and customers,” she says. However – and this is the tricky part – you want to make sure that you’re communicating with your clients just the right amount. You don’t want to overwhelm or swamp potential buyers. Just as you don’t want to be hard to reach or appear disinterested.

Getting your timing right with communication is one of the most critical aspects of working in the real estate industry, with agents responsible for keeping all parties updated and across any issues throughout the whole sales process. Without clear, effective communication, you’ll fail to establish positive working relationships with your potential customers.

It’s a good idea to find out how your buyers prefer to be contacted – would they prefer to be contacted by phone, text message, or email? Being a good communicator means adapting your communication style to suit your customer or client.

Be Aware of Other Aspects of Communication

Good communication is also much more than just how you talk with your clients. It encompasses other aspects such as written communication, active listening, and even your body language.

As Gordon reminds us, remember that in the real estate industry your written communication skills are just as important as your verbal communication skills.

“If you are using a text message or email to communicate with buyers, ensure that all spelling, grammar, sentence structure and information is correct.”

It’s also important to remember that communication is a two-way process – so you might want to spend some time on improving your active listening skills also. This can be very beneficial for real estate workers, as it helps agents to establish a clear idea of what your vendor or buyer actually wants. You’ll be able to establish specific details about the type of property they are looking for and the time period they think they will own or live in the property.

Body language – communicated through our facial expressions, posture, and use of gestures – also plays a role in the impression we give to potential clients and buyers. Improving your communication skills will help you learn more about using your body language in a positive way.

Online Communication Training for Real Estate Professionals

Ready to get started on improving your communication skills? You can use online courses to improve your industry skills and boost your results, putting you one step ahead of the competition.

Whether you’re just starting out in the real estate industry, or looking to develop and build on your property management skills, online real estate training can help you. By learning new techniques in these areas, you can significantly hone your skills and increase your performance and sales.

Online courses make it easier and more convenient for you to learn when and where you want, allowing you to develop your professional skills from the comfort of your own home.

With Go1’s online courses, we aim to provide you with high quality online training resources. Real estate professionals have access to everything they need to know about registration and licensing, property management skills, successful sales techniques, auctioneering, real estate administration – and communication.

Take a look through our online communication courses and get started today.

Why communication training in real estate is essential

Think employee training is only necessary when onboarding new staff? You might want to think again.

It’s not just new hires who need to receive proper training and development. If you want to get the best results from your team members, while helping them grow in their career, you should be investing in ongoing and continual employee training.

Putting time and energy into professional development isn’t just beneficial to staff – it’s equally important for your business. Let’s take a look at the benefits of investing in a long-term employee training program.

Keeping Company Knowledge Relevant and Up-to-Date

Investing in ongoing professional development training, through regular courses, workshops and seminars, will ensure your employees are constantly refreshing their skills and acquiring new ones.

This is particularly beneficial for anyone working in a fast-paced and continually evolving industry. These days, new skills can become outdated in a matter of months, particularly in the technology and creative industries for example.

The fact is, knowledge needs to stay relevant to be of any use – there’s no point being highly skilled in an outdated program or having a wealth of knowledge about certain processes that simply aren’t used anymore.

By committing to ongoing training for your staff, you’ll have peace of mind that your employees always have the most relevant and up-to-date skills and knowledge. This will give employees greater confidence in their skill set, as well as the ability to transfer new knowledge and practices across the organisation to other team members.

Increased Employee Performance and Engagement

With ongoing training, you can also expect to see the benefits of increased employee performance, engagement, and job satisfaction.

As an employer, you no doubt want your staff to feel motivated, energised and satisfied in their work. Committing to continual employee training is one of the best ways to make sure this is happening in your organisation.

Believe it or not, more money isn’t always at the top of the list of what staff want. Many workers are motivated by the non-financial factors that a company can provide them with, such as opportunities for career development and growth. There’s no doubt that today’s employees place high value on the amount that a company invests in employee learning.

By showing staff that your company is committed to ongoing professional development, you’re more likely to attract high level candidates and retain good employees. This lowers staff turnover rates and associated hiring costs. With increased employee engagement, you’re also likely to see higher levels of job satisfaction and team morale, leading to the development of a positive workplace culture for all.

Making Employee Training a Continual Process

So how do you make sure employees are receiving continual professional development training?

Online training courses have become a very successful and popular way for staff to receive ongoing learning and development in the workplace.

Your team members can simply enroll and complete training modules online, using a Learning Management System such as the Go1 platform. This way, you can engage staff in self-directed development, through customised training modules they can access anywhere, anytime.

Informal learning methods, such as mentoring programs, will also help employees reach their full potential, ensuring they’re ready to take on opportunities for higher duties or pursue a new career path. Informal learning in conjunction with more formal modes of training is a great way to make sure staff are receiving information and skills that are aligned with the values and direction of the organisation.

Ready to Give Your Employees the Training they Need?

Taking all of these factors into consideration, you can see how ongoing employee training brings great benefits to both staff and the business.

Investing in training tools that provide continual and ongoing development for staff will help your employees to become more engaged, productive, skilled, and satisfied in their work. And with higher levels of staff productivity and engagement, you can expect to see better results across the whole company.

Why you should invest in continual employee training

When you think of working in the construction industry, you might not consider tech skills to be all that important for the job. Maths and mechanical knowledge, sure – but IT?

However, as with all industries, technology has made its way firmly onto the construction site, with workers now using a number of devices, software, and apps to carry out everyday tasks.

This means that these days, you’ll find that a certain level of tech skills are now considered mandatory, or at least desirable in an employee. That’s right – in today’s competitive job market, it’s not only IT workers who need tech skills.

If you want to start moving your way up in the industry, or are thinking about applying for a more supervisory position, it’s worth investing some time into professional development training.

Here, we’ll look at how you can go about doing that, giving your skill set the boost you need to succeed.

Why are Tech Skills Important in Construction

More jobs than ever before are requiring technical skills from employees. In the construction industry, you may need to demonstrate proficiency in using certain project management software, data tools, or Microsoft Excel, for example.

With the world becoming more immersed in technology, it’s in the best interest of construction workers to become comfortable and familiar with the different kinds of devices that are being used on the job.

It’s also beneficial for companies if employees have the skills they need to work effectively and productively from remote locations, away from the office.

“Being able to problem-solve minor technical issues on your own, rather than having to burden the IT department with simple requests, is a huge plus in my eyes,” says Sara Sutton Fell, Chief Executive and founder of FlexJobs.

“So many companies expect you to be able to work from anywhere … It’s really important to have the ability to troubleshoot technical problems on your work equipment.”

Preparing Construction Workers for the Future

A recent article on Construction Executive looked at the impact of technology on the industry.

“In environments such as a construction job site, automation is expected to enable safer and more enhanced collaboration … But automation and machine learning also will require worker re-training.”

The author believes training technology is key to preparing workers for the future: with “training technology in its tool belt, the construction industry can address its pressing talent shortage and begin developing the next generation of skilled craft professionals needed to achieve safe jobsites, quality projects and increased profitability.”

So how can construction workers who are already working in the industry make sure that they’re upskilling for the future? The answer is in online training.

Online Training for the Construction Industry

With online training, employees can enroll in eLearning courses and modules and start gaining the tech skills they need on the job.

These days, online training is one of the best ways to take charge of your professional development and set a pathway for your career. You’ll find many courses related to tech skills available online – and unlike traditional face-to-face training, online courses allow you to simply log in and go through the training materials at your own pace.

You can even use your smartphone to access training materials. And with mobile devices being used to support training in nearly every industry, it’s important to get up-to-speed on using your mobile for learning purposes.

Go1 – For Professional Development in the Construction Industry

At Go1, we offer you access to lots of resources that can help you meet your professional development training needs.

Take a look through our online courses, workshops, and eLearning training modules to find courses that will help you improve your proficiency in certain software programs, apps, or tech tools.

If you’re ready to get serious about your career in the construction industry, it’s important to make sure you’re continually developing your skill set and learning new skills in response to industry changes.

Take a look at the courses Go1 has to offer and get started.

Tech skills helping construction workers to succeed

When bringing new employees on board, you’ll no doubt want them to settle into their new roles as quickly and easily as possible. There’s nothing worse than starting a new job and feeling completely lost on your first day!

A good onboarding program is the best way to prevent that, providing new staff members with practical, easy-to-use training tools to transition smoothly into their job – right from the very first day.

This is particularly important in the automotive industry, where large numbers of employees are often brought on board at one time. Whether staff are working in manufacturing, mechanics, logistics, or sales, they’ll need to be brought up to speed on critical workplace safety and compliance standards, before they even set foot on the factory or sales floor.

Having a clear onboarding program helps employees to hit the ground running in their new role, feeling engaged, motivated and supported in the workplace. It’ll also save your business time and money, with higher productivity and staff retention rates.

So what’s the best way to approach onboarding in the automotive industry? The answer lies in online training.

Here’s how you can use online training solutions to streamline the onboarding process in your automotive business.

Increasing employee development and engagement

Did you know that an effective onboarding program will allow an individual to reach proficiency in their new position up to 30% faster?

The right onboarding program will help to establish a solid working relationship between employers and their staff, right from the get go. It facilitates clear communication channels, with new hires knowing exactly where and who to turn to for help. And it sends the message that this is a company that cares about employee development.

There’s no doubt that employees are more likely to stay with companies who invest in their learning and development. So onboarding is a great way to reduce your staff turnover rates and secure the best talent for your organisation.

Adam Robinson, author of The Best Team Wins: Build Your Business Through Predictive Hiring, believes that “a great onboarding program is designed to educate and engage your employees so they can become productive members of your organization quickly and effectively. The more comfortable they feel, the more inclined they will be to stay employed at your dealers.”

In this way, “your dealership’s onboarding program is not only essential to its success, but can go a long way towards growing your culture and increasing your bottom line,” he says.

Improving workplace safety and compliance

As mentioned earlier, onboarding can also help staff to learn important regulations and procedures around workplace safety and compliance.

Online training courses are particularly useful in work environments such as the automotive industry, as they can be used to effectively reinforce important workplace safety and emergency procedures, ensuring a safer work and more compliant workplace for all staff.

Automotive employees often require a number of valid certifications and safety checks. Setting up an online platform that employees can use for onboarding is the best solution, for both staff and employers. New hires can make their way through all mandatory training modules, with the onboarding program keeping track of each individual team member’s progress and keeping record of staff who have (and haven’t) completed training.

This can also be really helpful further down the track. If an employee needs a refresher course in any particular area, WHS or compliance for example, they can easily go back to their onboarding modules and quickly find the training materials they need.

Using online training for the automotive industry

Ready to start onboarding your new hires in the easiest, most convenient, and cost-effective way?

If you’re interested in developing an effective new onboarding program, or making positive changes to improve your existing processes, you might like to check out our top tips for creating a successful onboarding program.

And get in touch with the Go1 team to start creating your own tailored onboarding program. Our online training courses can help you with more than just onboarding. You can use the Go1 platform to deliver ongoing, high-quality training to staff, across all areas of professional development, compliance, and workplace safety.

Why employee onboarding is so important for the automotive industry

When it comes to working in the healthcare industry, employee training is key.

Whether you’re working in practice management, health administration, patient support, or medical reception, having the right knowledge and training is crucial.

In such a fast-paced and high-pressure work environment, employee performance has a direct impact on patient wellbeing, with poor performance being the difference between life and death.

That’s why healthcare employers need to make sure their workers are receiving ongoing and high-quality training. So, how do you ensure each team member has the adequate skills necessary to perform their job?

Here’s what you need to know about training in the healthcare industry.

One of the downsides of traditional classroom training for is that it takes healthcare employees away from the workplace – and their patients.

So what can you do to make sure all staff are properly trained, without taking them off the floor or reception desk? The answer is in online training.

Anyone working within the healthcare industry will need to make sure that all their relevant certifications and training are kept up-to-date. eLearning offers a convenient solution for employers and employees, with all training modules and materials available on the user’s computer, tablet or smartphone.

This means staff can complete their training at a time and place that’s convenient for them, around their busy work schedule. And for employers, it means saving money on trainers, facility hire, travel, and other costs generally associated with employee training.

Increased collaboration and knowledge sharing

Adrienne Erin, writing on the benefits of eLearning for the healthcare industry, raises another important point.

By using an eLearning platform for staff training, you’ll be establishing a database of information, that healthcare employees can continually refer back to.

As Erin explains, “they may have remembered that they read something about the topic in one of the modules, but not remember the details of it. Within minutes, they can log into the system, go to the module and find the answers they need. Most eLearning systems also have search engines that can be used to find information."

Online learning platforms also enable staff to collaborate and share knowledge, helping to create a positive learning culture within the organisation. In this way, the platform can be used as a kind of ‘message board’ to house important news concerning the workplace.

Whether you’re using online training to onboard new employees, or to provide existing staff with regular ongoing training, you’ll be keeping company morale high, making each team member feel part of the organisation and as though you are invested in their professional development and career.

As you can see, online training is one of the easiest and most effective ways to help hospital and healthcare workers improve their skills and service levels.

Online courses provide employees with the professional development they need, with a wide range of resources available to train both new and already-established staff on a variety of healthcare workplace subjects.

Whatever your role, online training courses provide employees with improved skills in key areas such as professional development, expert patient care, effective decision-making, and workplace ethics.

The Go1 platform offers a number of online courses specifically designed to provide training for employees working in the healthcare sector – across practice management, health administration, patient support, and medical reception.

Online courses can also help staff learn how to handle and manage workplace stress. While all industries have their own unique challenges and pressures, staff working in the healthcare sector are at particular risk of burning out. It’s very important that workers know how to look after themselves, so they can continue looking after their patients!

Ready to take a look at the healthcare training courses Go1 has to offer?

Training in the healthcare industry: what you need to know

You’ve invested in a good CRM software program for your company – but are your employees using the system in the most effective way? And to its full potential?

Customer Relationship Management (CRM) systems can often be underestimated, when in fact, they are a very valuable sales tool when used correctly.

If adopted and used correctly, a CRM system is guaranteed to boost the performance of any sales team.

It will help your sales team store and present data, optimise selling, and monitor staff performance. And when used effectively, the software should enable your employees to take better control of their work activities, improving productivity and time management.

However, using a CRM system without proper training can sometimes cause more problems than not using one in the first place. That’s why employee training is absolutely key to getting the most out of your CRM.

Here’s why you need to make sure you’re providing proper CRM training to your sales team.