Hospitality Industry: Front of the House

This series covers the customer-facing aspects of the restaurant.

13 Resources

Front of the House: 01. Introduction to Restaurants
9 mins
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Front of the House: 02. Greeting and Seating Guests
7 mins
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Front of the House: 03. Interacting with Guests: Fundamentals
6 mins
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Front of the House: 04. Interacting with Guests: Special Circumstances
9 mins
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Front of the House: 05. Interacting with Guests: Difficult People
7 mins
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Front of the House: 06. Understanding the Menu: What's for Dinner?
8 mins
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Front of the House: 07. Understanding the Menu: Writing Menu Descriptions
7 mins
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Front of the House: 08. Understanding the Menu: What's on Tap?
8 mins
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Front of the House: 09. Serving Guests: Taking Orders
6 mins
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Front of the House: 10. Serving Guests: Table Service
6 mins
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Front of the House: 11. Serving Guests: Time Management
7 mins
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Front of the House: 12. Clearing the Table and Closing the Sale
6 mins
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Front of the House: 13. Tips for Tipped Employees
7 mins
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