Why it’s important to learn about retail
Retail training equips your employees with all the skills and knowledge they need to provide a solid customer experience. Without frequent training, your employees - even those who have worked in retail for many years - can develop bad habits, offer outdated information, and become frustrated at their lack of development.
With regular retail training, your employees will be able to:
How to learn about retail
There are several ways employees can learn retail, including:
The benefits of taking a retail course
There are plenty of benefits to your employees taking regular online retail courses, not just for your employees, but for your business and your customers as well.
Benefits to your business
Benefits to your staff
How long does it take to complete a retail course?
The amount of time it takes to complete a retail training course depends on the topic and whether it’s intended for those new to retail or if they’re experienced employees looking to develop.
For example, some courses can take less than ten minutes to complete, such as Retail Top Tips. However, other courses that are more in-depth and cover several topics, such as Retail Sales Academy, can take around six hours.
Why eLearning is a great way to learn about retail
Learning and development not only has a variety of benefits to your business, your employees, and your customers, but online retail training is also a fantastic option for many reasons.
In-person training can be expensive, however, because eLearning materials have already been produced and are instantly accessible, it’s far more cost-effective. Scaling up training is also budget-friendly, so whether you’re training one employee or a hundred, they can all learn from the same materials for an affordable price.
Finding the time to train busy employees can be challenging. With online courses, employees can access their training as and when they have the time, whether during pre-booked sessions or even during the commute. eLearning is completely flexible, so training can be picked up and put down. With just 10 to 15 minutes of training per day, an employee can complete an hour of training in less than a week.
That means your employees can learn while having no interruptions to their daily responsibilities.
Certain training modules, such as fire safety and first aid, may be mandatory. If your business utilizes a content management system, you can track how your employees are engaging with their training and provide additional support where necessary.
What are the best retail courses for your employees?
Whether new to working in retail or experienced managers, all of your employees will benefit from development. Here are a few training ideas for retail staff.
Retail courses for newcomers (and refresher courses for existing staff)
Retail courses management
Can anyone take an online retail course?
Whether employees have worked in retail for many years, or they’re just starting their careers, everyone will gain knowledge and new skills through online courses. For those looking to get their first job, courses are a great way of showcasing your commitment and enthusiasm for a career in retail.
Interested in taking a retail course online with Go1?
Go1 has a wide range of online retail training courses that are available right now. If you’d like more information on how Go1 can help your business and how eLearning can benefit you, book a demo with a member of our team today.