Managing Customer Complaints
Interactive

Managing Customer Complaints

Increase customer satisfaction and engagement by learning to effectively address and resolve complaints

Vado
Updated Feb 13, 2020
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This course provides an overview of why customers complain and the necessary steps that can be taken to address and resolve their concerns.
Related learning
Handling Customer Concerns And Complaints - Responding On The PhoneCourse ⋅ 5 mins
Difficult Situations: Handling ComplaintsInteractive ⋅ 7 mins
Handling Customer Complaints - Investigating On The PhoneCourse ⋅ 4 mins
How To Handle A Complaint - Rapid RecallInteractive ⋅ 10 mins

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