Health Care and Social Assistance

Project management training can help provide employees with an understanding of the skills needed for moving any project in the right direction. At Go1, we offer a wide range of online learning resources which cover all aspects of project management, including how to create objectives, prioritise goals, organise tasks, and time manage projects – while also sticking to budgets and available resources.

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In this playlist, you'll find all your basic healthcare courses and resources. This playlist is suitable for European audiences.

Emerald Works

Health and Safety 101 from Mind Tools for Business by Emerald Works covers a range of relevant topics, offering best practice advice to keep you safe while at work and when out traveling.Although this module references UK legislation, the principles it covers are broadly applicable across jurisdictions.

Outlining safety precautions

Good safety habits

Safety Sharing

Using Safety Markings

Prioritizing Safety

Workstation Safety

Fire Safety Knowledge

Health and Safety 101 from Mind Tools for Business (Emerald Works)

Me Learning

Course OverviewWorkplace equality is a right for all employees and challenging it when it’s not in place is important. If you work in health and social care, you’re particularly likely to encounter people from a wide range of backgrounds and some of these people will need your support to promote adequate equality and inclusion. Cultural awareness training can help clarify the areas in which some people struggle in the workplace. Target AudienceThis course is ideal for you if you’re a new member of staff in a healthcare support worker or adult social care worker role; or providing direct care to individuals. It’s also useful for you if you’re moving into a new role or simply want to refresh your equality and diversity knowledge. Learning ObjectivesOnce you’ve completed this course, you’ll have a complete working knowledge of:<ul><li>The meaning of ‘person-centred care’ and its relevance to diversity</li><li>The differences between equality, diversity, inclusion and discrimination</li><li>The legislation relating to discrimination, including the Equality Act 2010</li><li>How your own prejudices might influence the way you work</li><li>How to challenge discrimination</li><li>Where to access information and advice</li></ul>

Promote Workplace Sensitivity

Disability Awareness

Cultural Awareness

Addressing Discrimination

Creating Inclusive Work Environments

Discuss person centred approach

Overcoming Prejudices

Equality and Diversity - for Health and Social Care

Course OverviewIn this course you will look at the agreed ways of working, the legislation that underpins the handling of information and gain an understanding of secure systems and their importance in maintaining up to date records.The knowledge element of standard 14 of the Care Certificate is covered in this course. Target AudienceThis course is aimed at:<ul><li>New members of staff in Healthcare Support Worker roles</li><li>New members of staff in Adult Social Care Worker roles</li><li>Any staff members who provide direct care to patients or individuals needing support</li><li>This course will also be useful for:</li><li>Staff moving into new roles within their organisation</li><li>Refreshing the knowledge of any member of staff</li></ul> Learning ObjectivesOnce you’ve completed this course, you’ll have a knowledge of:<ul><li>Confidentiality and when to share information</li><li>Relevant legislation</li><li>Data protection principles</li><li>Secure storage of information</li><li>The importance of clear recording in care plans</li><li>How to report concerns about the recording, storage or sharing of information</li></ul>

Protected Health Information Handling

Handling Personal Information

Handling Disclosure

Understanding data protection laws

Subject Access Request handling

Understanding Privacy Act principles

Security Awareness Training

Handling Information – for Health and Social Care

iAM Learning

Course OverviewWhat is PPE? Well, if you’re asking that question, you’ll definitely need to take this course. PPE is the shorthand way of saying Personal Protective Equipment. And in this context, we’re talking about equipment you might use at work, like hard hats, those luminous wellies and even ear plugs.It’s not just designed to make you look cool. Or at all, for that matter. It’s there to keep you safe around the workplace, as well as helping you keep compliant with current health and safety regulations. All pretty important stuff, I think you’ll agree.Target AudienceGeneral Audience / All LevelsLearning Objectives• What does and doesn’t constitute PPE • PPE legislation • Duties of employers and employees • The different types of PPE • Why PPE is important • The consequences of not wearing PPEBusiness OutcomesPPE is the last line of defence against an injury. You have no excuse NOT to wear it, but why wouldn’t you want to keep yourself safe anyway.

Identifying PPE hazards

Using PPE for eye protection

Maximizing PPE protection

Proper maintenance of PPE

Recognizing PPE Responsibilities

Donning and doffing PPE

Hearing PPE care

PPE Essentials (CPD certified & IOSH approved)

Thrive Learning

Manual handling might seem like the easiest thing in the world but getting it wrong could cause a life changing injury. In this module we look at what you can do to reduce these risks keeping you and those around you safe. Target Audience: Any employee

Conducting manual handling risk assessment

Principles of manual handling

Safe Manual Handling

Safe carrying techniques

Material Handling

Hand safety practices

Safe patient handling

Manual handling

iHasco  

Good accident reporting can help to increase safety at work and this programme is an essential guide, explaining what should be reported and why. It's designed for everyone to use and has been approved by RoSPA and accredited by CPD for your reassurance. Work towards compliance with RIDDOR 2013 with our Accident Reporting Training.This training course is broken down into 3 sections:<ol><li>The background of accident reporting</li><li>What should be recorded?</li><li>Reporting an accident</li></ol>

RIDDOR reporting

Incident Reporting

Reporting safety concerns

Mandatory Reporting

Accident Investigation

Incident Investigation

Reporting Procedures

Ensure compliance and increase safety at work by learning about the principles of effective accident reporting 

Accident reporting

Course OverviewIt’s human instinct to be scared of fire. With good reason: It’s hot and dangerous. Unfortunately, you probably work in a place surrounded by flammable things. Go on, have a look around. Paper? Electricals? Check. These things have the potential to ignite and present a big problem for you and your colleagues. There are things you can do to reduce the chances of a blaze from taking hold though. This course explains what the risks are, states who’s responsible for taking action (here’s a clue, we all have a part to play), and teaches you about other useful stuff. …Like, how to use fire extinguishers and equipment, which regulations you’re covered by, and where safety information can be found. We’re here to keep you safe. Check it out. Target AudienceGeneral Audience / All LevelsLearning Objectives<ul><li>Identify different types of fire safety equipment and how to use them </li><li>Describe an emergency escape plan </li><li>Recognise hazardous substances and mitigate the risks they pose </li></ul>Business OutcomeWhatever your role in the company, fire safety is of utmost importance. It’s literally a case of a life and death situation, so if you and your colleagues want to stay safe at work, this course is for you. It will be of particular interest to fire wardens and designated ‘responsible persons’, but very useful to everyone else, too. So go on, become the workplace hero you were meant to be.

Identifying fire safety equipment

Using fire extinguishers

Implementing fire safety protocols

Conducting Fire Risk Assessments

Implementing Hot Work Safety Procedures

Fire prevention

Fire Safety Awareness (CPD Certified & IOSH approved)

Healthcare Essentials (EMEA)

In this playlist, you will be provided with courses and resources specific to care for the elderly. This playlist is suitable for European audiences.

Learning Lounge

Australia's older generation (those aged 65 and over) continues to grow and is projected to more than double by 2057. Therefore the aged care sector is one of Australia’s fastest growing industries and offers exciting career opportunities. Aged care work is rewarding. When you provide support to older people you are able to make a tremendous difference to their quality of life and achieve real personal satisfaction through your work. This topic describes the skills and knowledge required by the worker to perform work that reflects understanding of the structure and profile of the residential aged care sector, the home and community sector and key issues facing older people in the community. This course contributes 1.5 points to the CPD standards.

Aged Care Management

Managing dementia care

Learning from experience

Understanding the aging process

Work Effectively with Older People

Remaining in their own home undertaking the activities of living is at the heart of many people’s view of independence. Only a small minority of older people are happy at the prospect of moving into an aged care home. Not just because the move  itself can be distressing but because they are reluctant to leave their home, possessions, memories, routines and local community behind.   In this topic you will study ways in which you can support an older person to stay in their own home and live as happily and normally as they can as a worker in the aged care or community sectors.  This course contributes 2 points to the CPD standards.

Supporting Independence

Developing independence through scaffolding

Developing Autonomy

Support Older People to Maintain their Independence

Course OverviewHow much do you know about the Care Act? The Act, which was established in 2014, sets out local authorities’ duties in assessing people’s needs and funding and support eligibility. It’s a crucial consideration for anyone looking to understand the modern provision of care.This course provides an comprehensive introduction to, and an overview of, part one of the Care Act 2014 guidance. It’s designed to help you understand and implement the Act if you’re involved in care and support services. Learning ObjectivesOnce you’ve completed this course, you’ll have a good knowledge of:<ul><li>The Care act 2014 – a simple and comprehensive overview</li><li>The reasons the Act was introduced</li><li>Key changes introduced by the Act</li><li>Legislation, regulations and statutory guidance around the act and its implementation</li><li>The basic framework of the Act and what it delivers</li><li>The wellbeing principle</li><li>Local authorities’ duties and responsibilities</li><li>The assessment, eligibility, and care and support planning processes</li><li>What the Care Act means for people who need care and support</li></ul>

Implementing Care Plans

Course Structure Comprehension

Care Act – Introduction and Overview

Course OverviewEffective communication in healthcare is vital – patients need to be able to make important decisions about their care, and they also need the comfort and dignity that comes from the people involved in their care provision taking the time to communicate properly. When you’re dealing with potentially vulnerable or challenging individuals, it’s more important than ever.This course gives you all that you need to build your understanding of what makes effective communication and how you can apply it to your work. Target AudienceThis course is ideal for new members of staff in healthcare support worker roles, new members of staff in adult social care worker roles and staff members who provide direct care to patients or individuals needing support.This course will also be useful if you’re moving into a new role or seeking to refresh your knowledge of one-to-one communication in health and social care Learning ObjectivesOnce you’ve completed this course, you’ll have a good working knowledge of:<ul><li>Different methods of communication</li><li>How communication affects work relationships</li><li>The importance of the environment in communication</li><li>Barriers to communication</li><li>How to ensure that you have been understood</li><li>What is meant by ‘confidentiality’ and when and how to share confidential information</li><li>What legislation relates to this aspect of your work</li></ul>

Communicate effectively

Improving Communication

Communication Sensitivity

Professional Communication

Effective customer communication

Communication etiquette

Effective Employee Communication

Effective Communication - for Health and Social Care

Course OverviewIn this four module course you will learn about the importance of privacy and dignity and how they can be maintained, as well as the principles of self-care and how to support a person to make their own decisions.The knowledge element of standard 7 of the Care Certificate is covered in this course.On completion of the course, you will automatically get a certificate, along with your name, CPD hours, the date and learning objectives. Target AudienceThis course is aimed at:<ul><li>New members of staff in Healthcare Support Worker roles</li><li>New members of staff in Adult Social Care Worker roles</li><li>Any staff members who provide direct care to patients or individuals needing support</li><li>This course will also be useful for:</li><li>Staff moving into new roles within their organisation</li><li>Refreshing the knowledge of any member of staff</li></ul> Learning ObjectivesOnce you’ve completed this course, you’ll have a knowledge of:<ul><li>What dignity is</li><li>How privacy and dignity can be compromised</li><li>How to ensure that privacy and dignity are maintained</li><li>How to support individuals to make decisions</li><li>What the Mental Capacity Act is</li><li>When risk assessments are necessary</li><li>What to do if you disagree with a decision</li><li>How to encourage active participation and the benefits</li><li>The principles of self-care</li></ul>

Respecting privacy and dignity

Maintaining Dignity

Privacy and Dignity – for Health and Social Care

Course OverviewA duty of care is “A moral or legal obligation to ensure the safety or well-being of others”. It’s an obligation well understood by employers and parents – and in health and social care it’s of particular importance. This short course will prepare you for all the different factors you need to consider when you your health or social care role includes an explicit duty of care. Target AudienceThis course is ideal for you if you’re new to a healthcare support worker or adult social care worker role. It’s for any staff providing direct care to patients or individuals. This course will also be useful for you if you’re moving to a new role within your organisation or simply want to refresh your knowledge of the Skills for Care Certificate. Learning ObjectivesOnce you’ve completed this course, you’ll have a good knowledge of:<ul><li>What is meant by ‘duty of care’</li><li>What to do when someone makes a comment or a complaint</li><li>What are incidents, errors and near misses</li><li>The relevant health and safety legislation</li><li>How to manage conflict</li></ul>

Maintain duty of care

Providing health care needs

Responsibility Awareness

Duty of Care - for Health and Social Care

Hannah Mcneill

Course OverviewIn this module we’ll cover the factors that can indicate an older adult might be at risk of a fall.This module is part of the Falls and fracture prevention course. Target AudienceThis course is for anyone working with older adults. ﻿ Course Duration﻿30 minutes﻿

Fall Prevention

Implementing Fall Prevention Techniques

Suspension trauma recognition

Proper Falling Techniques

Risk factors

Elderly Care Basic

Shannon Herrera

This playlist provides courses and resources to help Aged Care workers better understand best practice for aged care, understand consumer outcomes, know the organisational requirements and understand the Aged Care Quality Standards, as well as other considerations when working with elderly patients. This playlist is suitable for APAC audiences.

Channel 1 Creative Media

Patient handling, if carried out improperly can cause needless physical stress and exertion among nurses and caregivers.Target Audience Aimed at those working in hospitals and aged care facilities.Business Outcomes  This video will assist your workers to recognize the immense risks present in patient handling and how to minimise those risks.

Needlestick Injury Prevention

Sharps handling and disposal

Patient & Resident Handling

Health Staff Ed

Course Overview: Every older adult experiences chronic illness differently. The presence and severity of symptoms, and the individual's ability to cope with their condition differs based on life experience, social and emotional support networks, and the strategies they develop to cope with daily living. Age-associated diseases are chronic, or acute, and related to long-term degenerative processes. Examples include dementia, osteoporosis, cancer, and coronary heart disease. This course explains some of the most common conditions associated with ageing. It will help anyone providing care to an older person, to understand the conditions and how they may impact upon an individual. This course has been written by healthcare content experts and has been peer reviewed. Target AudienceNurses and aged care workers Business CaseThis course supports the development of skills and knowledge for those providing care to older people building a knowledge base that improves understanding of common patient conditions.This course may be used by providers to demonstrate evidence of workforce training that is consistent with the NSQHS Standards, Standard 5: Comprehensive Care. This course may be used by providers to demonstrate evidence of workforce training that is consistent with the ACQS Standards, Standard 3: Personal care and clinical care.

Age related diseases

AMC and eLearning Products

Course Description<ul><li>Aged Care Quality Standards ACQS 1</li><li>National Standards for Disability Services NSDS 1</li></ul>In this course you will learn the difference between privacy and confidentiality and what it means for you as a healthcare worker. What information that you receive from your client can be shared and with whom? If you have been given confidential information, there may be some legal exceptions where confidentiality is not possible. What ere these exceptions? Who should you discuss this with and what are your obligations? These are some of the topics covered in this award winning course that every healthcare worker should be familiar with. Course SummaryIn this course the following areas will be covered:<ul><li>What is privacy and what is confidentiality</li><li>What information is considered confidential</li><li>When is confidentiality not possible?</li><li>What must be reported?</li><li>Taking care not to share confidential information unintentionally</li><li>Your legal obligations</li><li>What actions can be taken to protect confidential information</li></ul> Business OutcomesThe organisation will ensure that client’s privacy and confidentiality needs are met and that all staff will have a good understanding of what information is confidential and when confidentiality must be breached for legal reasons to protect the client. Learning OutcomesParticipants will be able to…<ul><li>Describe what confidentiality and privacy are</li><li>Identify what information is considered confidential</li><li>Identify the events that allow a breach in confidentiality</li><li>Describe who should a breach of confidentiality be reported to and when</li><li>Recognise the legal obligations</li><li>List ways of protecting sensitive information</li></ul> This course was part of a suite that won a 2019 Platinum LearnX Live! Award.

Healthcare Privacy and Security Policies Implementation

Ensuring Transparency and Consent

Privacy & Confidentiality in Health Care

Aged Care Learning Solutions

COVID-19 Health Care/Aged Care - Make a plan and reduce the riskAged Care Learning Solutions (ACLS) has a 15 year history of delivering real time learning when you need it so you can get on with providing care and services. Factual, informative and practical information about COVID-19 (coronavirus) right now will reduce confusion and misinformation and the risk to your consumers, workforce and others.A timely response and plan is an expectation under Standards 3 and 8 of the Aged Care Quality Standards.This learning resource is in video format and will take about 8 minutes to complete.It includes:<ul><li>What do we know so far?</li><li>How is it spread?</li><li>Who is at risk from the virus?</li><li>What are the symptoms?</li><li>How can I best protect myself and others?</li><li>Education and sharing correct information</li></ul>Who will benefit? Your workforce, consumers and othersWe highly recommend also providing your workforce with access to the ACLS Infection Prevention and Control and Antimicrobial Stewardship learning resources as yourCOVID-19 Learning Pathway.

Health Care and Social Assistance

Curated By Go1

Healthcare Essentials (EMEA)

Elderly Care Basic

Aged Care - Getting Started

Working in Aged Care: Respect, Response, Recognition (APAC)

Follow the Rules: Healthcare Safety & Compliance Basics (US)

NDIS: Services in Support of Everyone