Navigate Conflict: Difficult Conversations and Resolution Strategies
General Personal Development

Wherever there are humans, there is conflict. In the workplace this can mean disagreements about responsibilities or processes, differences in working styles, or hurt feelings over feedback. This playlist includes a collection of popular courses about conflict resolution, managing tension between team members, and even the benefits of healthy conflict.
Discover what conflict is and why it exists. Learn specific strategies to process and resolve conflict and gather tips for gracefully engaging in challenging and honest conversations. This playlist is great for anyone who is part of a team, someone who works with a “difficult person,” and everyone who manages others.
This playlist is curated for global audiences and highlights a diversity of courses and Content Partners from multiple countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.
Level = Beginner / All.
7 Resources

The Art of Conflict
25 mins
mybreev

Resolve Conflict like a Pro
3 mins
Happ Coach

Impactful Communication - Healthy Conflict - 7 of 8
18 mins
Cultivate Advisors

Managing conflict across cultures
8 mins
Coorpacademy

Conflict Resolution for Managers
60 mins
Pinktum

Managing Difficult Conversations from Mind Tools for Business (Emerald Works)
60 mins
Emerald Works

How to Have an Honest Conversation (CPD certified)
10 mins
iAM Learning

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