Hospitality Industry: Front Desk Customer Service
This series covers the important aspects and duties of the front desk customer service team.
5 Resources
Front Desk Customer Service: 01. Etiquette and Presentation
7 mins
ej4
Front Desk Customer Service: 02. Check-in and Check-out
15 mins
ej4
Front Desk Customer Service: 03. Communicating with Guests
4 mins
ej4
Front Desk Customer Service: 04. Telephone Techniques
11 mins
ej4
Front Desk Customer Service: 05. Handling Upset Guests
9 mins
ej4
We help you, create your learning
We help you,create your learning
Connect with a Go1 expert to explore the best training options for your organization—no pressure, just solutions that work.