Welcome to the Customer Success Hub

Build the excitement

Before launching with Go1, increase early engagement amongst your teams with eye-catching templates and graphics. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template. 

• Pre-Launch Email Template - Email templates to help you spread the word.  
  Check out the How-To Use the Pre-Launch Email Template Video
• Graphics and Images – Promote Go1 using these graphics as desktop backgrounds, office posters and more. 
• PowerPoint Template (slide deck) - Introduce Go1 to your learners. 
  

Go live with Go1

Seamlessly launch with a bang by including Go1’s templates into your integration plan. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template. 

• Launch Email Templates - Email templates to help you launch and get learners logging in.  
  Check out the How-To Use the Launch Email Template Video
• Register template  
• Log in via SSO template 
• Log in template 
• PowerPoint Template (slide deck) - Explain Go1 to your learners. 
  

Drive engagement

Continue building a love of learning through ongoing engagement plans. Go1’s post-launch templates encourage your team to keep coming back for more. 

• Post Launch Email Template - Email templates to help you increase adoption. 
  Check out the How-To Use the Post Launch Email Template Video
• PowerPoint Template (slide deck) - Helping you build a strong learning culture. 
• Check out the 12 Months of Learning Calendar - Drive monthly engagement using our region-specific curated playlists based on relevant themes
  

Level up your L&D

Ways to personalize and curate Go1 to meet your business needs. 

• Training - Register for our next Go1 Platform customer training session for up-to-date guidance, helpful insights, and support.  
• Resources - Whitepapers, eBooks, and toolkits to foster your organization's Learning and Development function and set your learning program up for success. Visit our resources. 
• Customer events - Search upcoming Go1 product webinars, customer events, and industry events online or in your region. See our upcoming events. 
  

Here to help

• Submit a support request - Submit a support ticket and track the status of your existing requests. 
• Live chat - Start a conversation with our 24/7 online chat support through the message icon in the bottom-right corner of this page. 
• Help center - Get answers and advice to frequently asked questions through our help articles. 
• Customer Success Manager - Reach out to your Customer Success Manager for assistance with optimizing your use of Go1. Not sure who to contact? Send us a support ticket or start a live chat, and we'll bring the right team to you.