Welcome to the Customer Success Hub

Use this guide to uncover business needs and drive smarter upfront conversations to inform your learning strategy.

Developed to help you set achievable goals, define measurable outcomes, and communicate the business value of L&D programs.

Engage employees with learning playlists curated on today’s most in-demand skills

Stay up to date with the latest pre-curated playlists by checking out the playlists home page

10 business capabilities to leverage L&D success. Hit the ground running with recommended courses, or launch your own program with this framework.

Align content choices to business needs as you level up your curation skills with this insightful tool.

This insightful tool, developed with Emerging Stronger, empowers L&D leaders to work effectively alongside stakeholders, leveraging complex solutions to modern needs.

Identify and prioritize the critical skills that L&D practitioners need to be successful in their roles.

This tool aims to help team leaders identify skill gaps or opportunities for their team's future needs. It can also help leaders explore potential development paths for individual team members.

Download the editable Powerpoint Template →

Ready to make a change? This tool will help you identify necessary changes, successfully implement those changes, and guide your team through the process.

Download the editable Powerpoint Template →

Build a strategic plan for effective communication before, during, and after a learning program launch.

Keep everyone in the know with this useful template for pre-launch communications.

Build excitement across internal platforms and office locations, with fun visuals introducing the Go1 learning opportunities that are on their way.

Communicate the Go1 learning experience to organization leaders and showcase the impact it can have on reaching objectives and goals.

Prepare your teams for what the Go1 learning experience will look like for them, and what exciting features and opportunities they can expect.

Use this handy invitation template to spread the word of launch day events within your organization.

Introduce your team to the Go1 learning opportunity and get them excited with this quick inspirational video.

Email templates, graphics and backgrounds to help you launch and get learners logging in.
📣 Register Template - Drive early adoption with our Registration email template.
📣 Log In via SSO Template - Call out a simplified learner experience when utilizing SSO log in.
📣 Log In Template - Kick start your learner's Go1 experience with our Log In email template.
📣 Graphics, Posters & Banners - Spread the launch day excitement with fun assets easy to use across internal platforms and office locations.
📣 Zoom Backgrounds - Keep launch day excitement going with Go1 Zoom backgrounds for launch meetings.

This will help you upskill your leaders. It is a starting point when developing a manager training program and can be tailored to fit the unique needs of your organization.

Utilizing a quarterly calendar framework, this tool will deliver actionable steps to support performance and continuous growth.

An actionable framework built to equip you to reflect, celebrate, and build up your team’s learning power through simple conversations.

Improve the impact of your learning solutions through ongoing engagement with key program stakeholders.

Build smarter partnerships with managers and improve onboarding, upskilling, reskilling, team learning and self-directed learning at work.

Prompt your team with clear directions and incentives to log in with this ‘call-to-action’ email.

Video: How-To Use the Post Launch Email Template

Helping you build a strong learning culture with key actionable engagement prompts. 

Submit a support ticket and track the status of your existing requests.

Start a conversation with our 24/7 online chat support through the message icon in the bottom-right corner of this page 

Get answers and advice to frequently asked questions through our help articles.

Hands-on step-by-step guides on how to use Go1 for Admin Managers, from our CSM team.

Hands-on step-by-step guides on how to use Go1 for learners, from our CSM team.

Your Customer Success Manager is ready to help! Not sure who that is? Send us a support ticket or start a live chat, and we'll bring the team to you.  

View our Go1 Platform training video here.

Whitepapers, eBooks, and toolkits to elevate your organization's Learning and Development function.

Upcoming Go1 product webinars, customer events, and industry events online or in your region.