Welcome to the Customer Success Hub

Build the excitement

Before launching with Go1, increase early engagement amongst your teams with eye-catching templates and graphics. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template. 

• ❤️ Pre-Launch Email Template - Email templates to help you spread the word.  
  Check out the How-To Use the Pre-Launch Email Template Video
• ❤️ Graphics, Images, Posters & Banners - Use these assets to hype up your team across internal platforms or in your office, with fun visuals to help promote the Go1 learning opportunities that are coming around the corner.
• 🆕 PowerPoint template for Executive (slide deck) - Communicate the Go1 learning experience to leaders in your organization and showcase how it can help your organization reach their objectives.
• 🆕 PowerPoint template for Learners (slide deck) - Help your team learn what to expect from the experience once they log into your team’s Learning Management System or Go1 portal.
  

Go live with Go1

Seamlessly launch with a bang by including Go1’s templates into your integration plan. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template. 

• 🆕 Launch day invite email - If your organization is hosting a meeting to launch learning opportunities to the business, use this handy invitation template to get the message out.
• 🆕 Launch 'hype' video - Introduce your team to the Go1 learning opportunity and get them excited with this quick inspirational video.
• Launch Email Templates - Email templates to help you launch and get learners logging in.  
  Check out the How-To Use the Launch Email Template Video
  Register template  
  Log in via SSO template 
  Log in template 
  Graphics, Posters & Banners - Use these assets to introduce your team across internal platforms or in your office, with fun visuals to help promote the Go1 learning opportunities.
  
  
  

Drive engagement

Continue building a love of learning through ongoing engagement plans. Go1’s post-launch templates encourage your team to keep coming back for more. 

• Post Launch Email Template - Email templates to help you increase adoption. 
  Check out the How-To Use the Post Launch Email Template Video
• PowerPoint Template (slide deck) - Helping you build a strong learning culture. 
• 12 Months of Learning Calendar, (2022, 🆕 2023) - Drive monthly engagement using our region-specific curated playlists based on relevant themes.
  
  

Level up your L&D

Ways to personalize and curate Go1 to meet your business needs. 

• Training - Register for our next Go1 Platform customer training session for up-to-date guidance, helpful insights, and support.  
• Resources - Whitepapers, eBooks, and toolkits to foster your organization's Learning and Development function and set your learning program up for success. Visit our resources. 
• Customer events - Search upcoming Go1 product webinars, customer events, and industry events online or in your region. See our upcoming events. 
• Skills for business success - This guide outlines 10 essential capabilities that organisations need to succeed, along with key skills to train up for each capability. Use this guide to hit the ground running.
  

Here to help

• Submit a support request - Submit a support ticket and track the status of your existing requests. 
• Live chat - Start a conversation with our 24/7 online chat support through the message icon in the bottom-right corner of this page. 
• Help center - Get answers and advice to frequently asked questions through our help articles. 
• 🆕 How-To Video Guides - Hands-on step-by-step guides on how to use Go1, from our CSM team.
• Customer Success Manager - Reach out to your Customer Success Manager for assistance with optimizing your use of Go1. Not sure who to contact? Send us a support ticket or start a live chat, and we'll bring the right team to you. 

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