Welcome to the Customer Success Hub

Find everything you need to set up, launch, and start seeing results from Go1.
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Build the excitement

Before launching with Go1, increase early engagement amongst your teams with eye-catching templates and graphics. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template. 

Go live with Go1

Seamlessly launch with a bang by including Go1’s templates into your integration plan. 

Not sure where to start, check out Go1’s Launch and Adoption Plan template

Drive engagement

Continue building a love of learning through ongoing engagement plans. Go1’s post-launch templates encourage your team to keep coming back for more. 

Level up your L&D

Ways to personalize and curate Go1 to meet your business needs. 

  • Training - Register for our next Go1 Platform customer training session for up-to-date guidance, helpful insights, and support.  
  • Resources - Whitepapers, eBooks, and toolkits to foster your organization's Learning and Development function and set your learning program up for success. Visit our resources
  • Customer events - Search upcoming Go1 product webinars, customer events, and industry events online or in your region. See our upcoming events
  • Skills for business success - This guide outlines 10 essential capabilities that organisations need to succeed, along with key skills to train up for each capability. Use this guide to hit the ground running.

Here to help

  • Submit a support request - Submit a support ticket and track the status of your existing requests. 
  • Live chat - Start a conversation with our 24/7 online chat support through the message icon in the bottom-right corner of this page. 
  • Help center - Get answers and advice to frequently asked questions through our help articles
  • 🆕 How-To Video Guides - Hands-on step-by-step guides on how to use Go1, from our CSM team.
  • Customer Success Manager - Reach out to your Customer Success Manager for assistance with optimizing your use of Go1. Not sure who to contact? Send us a support ticket or start a live chat, and we'll bring the right team to you. 


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We strive to build the best experience for you and your team so make sure you have your say!Let us know the highs and lows, and join our customer research group for early access to new features all of which helps us continue improving.