Basic Selling Skills
Sales and Customer Service
Give your sales reps and business development reps the tools they need for prospecting, uncovering customer needs, handling objections, and closing deals with our microlearning sales training videos.
22 Resources
Emotional Selling and Storytelling
8 mins
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The Order-Taker & the Professional
6 mins
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What Is a Sales Process?
7 mins
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Asking Great Sales Questions
8 mins
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Building a Sales Plan
11 mins
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Decision Makers and Influencers
3 mins
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Recordkeeping: Using Your CRM Effectively
7 mins
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Recordkeeping: Recordkeeping Basics
6 mins
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Tough Customers: The Bully
6 mins
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Distance Selling: How to Influence Over the Phone
7 mins
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Distance Selling: The Virtual Presentation
7 mins
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Distance Selling: Phone Selling
6 mins
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Sales Time Management
6 mins
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The Unmet Need
4 mins
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Writing a Sales Proposal
9 mins
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Creating Your Elevator Pitch
6 mins
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Handling Objections: Misunderstanding
3 mins
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Handling Objections: True Negative
3 mins
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Handling Objections: Handling Objections Basics
5 mins
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Handling Objections: Indifference
3 mins
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Handling Objections: Defeating Stalls
6 mins
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Handling Objections: Doubt
4 mins
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