The role of an account manager is broad and varied and there is no one single definition.
The Skillshub "Account Management Effectiveness" course looks at the importance of performance versus potential analysis.
Once the course is completed, you will be able to highly the four types of account that an account manager may manage including an iceberg account, a problem child account, a backbone account and finally a star account.
The Skillshub Rapid Recall Microlearning Series is made up of a Video, Action Planning, Cheat Sheet, Coaching Blueprint and Session Notes to allow you to take action back in the workplace. The session also requires you to pass a quick-fire quiz with a maximum of three multiple choice questions.
