The role of a key account manager will vary from organisation to organisation. However, there are some fundamentals to consider.
The Skillshub "What Is The Role Of A Key Account Manager?" course looks at how the roles and responsibilities can be split into two different perspectives. The perspectives of your organisation and the perspective of the customer's organisation.
Once the course has been completed, you will be able to analyse your own skillset as an effective key account manager.
The Skillshub Rapid Recall Microlearning Series is made up of a Video, Action Planning, Cheat Sheet, Coaching Blueprint and Session Notes to allow you to take action back in the workplace. The session also requires you to pass a quick-fire quiz with a maximum of three multiple choice questions.