Top 5 global AI trends in L&D training

AI is transforming how employees learn and many organizations are still catching up.

New tools and rising expectations are emerging fast, leaving both employees and leaders looking for direction and clarity.

Go1’s new report, Keeping pace: Leading learning in the age of AI, shares how L&D teams are navigating this shift—and the growing role they play in helping people and businesses adapt to AI-driven change.

Based on insights from more than 2,000 employees and L&D professionals, the report explores where confidence gaps remain, how leadership alignment influences adoption, and which AI skills are gaining traction.

The AI adoption curve is uneven

AI usage is rising, but not evenly. Tech and customer service teams lead the way, while many employees still use AI infrequently. This uneven adoption curve shows why L&D must deliver tailored AI upskilling pathways.

The biggest barrier isn't fear, it's a lack of AI knowledge

Across all roles, the biggest challenge is “not enough knowledge.” Even technically skilled employees feel behind, signaling a major opportunity for L&D to build foundational AI literacy at scale.

Leadership communication drives AI confidence

When leaders clearly communicate an AI strategy, employee excitement and openness to AI more than double. Strong leadership alignment is one of the biggest predictors of AI adoption success.

Employees are actively using AI to learn

AI-powered learning is already here: conversational AI, content recommendations, and smart notifications are among the most-used features. Employees want learning that’s personalized, fast, and relevant.

AI skills are evolving rapidly, especially Human-AI collaboration

Learners are seeking both technical and human-AI collaboration skills — including data literacy, prompt engineering, and AI ethics. These fast-growing skills signal the shift toward skills-based organizations.