For the hospitality industry

Train your staff to deliver best-in-class experiences

Build a culture of service excellence with training that’s easy to access, simple to manage, and designed for hospitality teams.

Role-specific development

Deliver great service, 
every time

People leaders

Equip managers with the tools to support, coach, and grow their teams.

    Performance management
    Employee coaching
    Diversity training
    Onboarding

Marketing and sales

Upskill teams to build brand visibility and manage guest perception.

    Digital marketing strategy
    Brand management
    SEO
    Email strategy
    Handling negative reviews

Guest services team

Support great guest experiences with empathy and problem-solving skills.

    Customer service
    Empathy
    De-escalation techniques
    Gracious hospitality

Restaurant and catering

Keep teams sharp on health, safety, and compliance.

    Harassment prevention
    Food safety
    Knife handling
    Pest control
    Allergen awareness
One Subscription

Find the right content
for every skill gap

Workplace Safety

    Harassment prevention
    Food safety
    Food allergens
    Pest control
    Knife handling

Guest Experience

    Customer service
    Gracious hospitality
    Dealing with difficult situations
    Empathy at work
    Handling negative reviews

People Management

    Performance management
    Employee coaching
    Diversity training
    Staff onboarding

Marketing Training

    Brand management
    Digital marketing strategy
    SEO
    Email marketing
Top learning content from industry-leading providers
Retention through learning

Training that reduces staff turnover

75% of hospitality organizations invest in learning to reduce turnover. Go1 brings it all together in one subscription.
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Data from Go1's ENGAGE Report, 2024

75%

of hospitality orgs invest in L&D to retain staff
&

How Best Western increased course completions by 200%

“The content providers and quality of content gives you the best of all providers within one subscription.”
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Cover essential training with one subscription

Cover essential trainingwith one subscription