Financial and Insurance Services

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Content Curation Team

The United Kingdom is one of the biggest insurance markets in the world, being home to both a very large domestic market, and many multinational insurers who provide insurance services around the worldThis playlist is curated for audiences in the UK region and provides a selection of courses from UK and Global Content Partners. Coverage includes introductory topics on Insurance right through to specific compliance, and EU applicable directives such as the IDD (Insurance Distribution Directive). It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.Level = Beginner / All. This Playlist was updated in June 2023.﻿

Thomson Reuters

This course is intended for all professionals who are in or provide services to the insurance sector. It will familiarise them with processes used by money launderers, the principal ways in which money launderers target the insurance sector, and best practices in detecting and dealing with the risk of money laundering. The course is designed as a general, global course on anti-money laundering with reference to the insurance sector. It does not cover specific national regulatory requirements or specific company policies.Target AudienceProfessionals who are in or provide services to the insurance sector

AML/CTF application

AML/CFT Risk Awareness

Understanding AML regulations

Implement AML measures

Identify Money Laundering Risks

Identifying TBML Risks

Identifying Money Laundering Methods

Anti-Money Laundering - Insurance (Global)

Thrive Learning

Claire Winfield

Leanne Finn

This ancient idea is now a staple of modern life but the world of insurance can be complicated. In this module we introduce the key concepts of insurance and find out why it's important. Target Audience: Any employee

Insurance industry knowledge

Insurance policy analysis

What is insurance?

Do you need insurance? With so many options out there it's difficult to know for sure. In this module we explore the different types of insurance available and how they can help you. Target Audience: Insurance industry

Types of insurance

The insurance process seems simple for customers but what about the other side of things? In this module we'll go behind the scenes and learn how policies are made and managed.  Target Audience: Insurance industry

The insurance process

A claim has been made so now what? In this module you'll learn about making a claim and how claims are handled. Target Audience: Insurance industry

The claims process

The IDD is all about equality for insurers and their customers. Now it's in full force let's learn why it's important and how it affects you.  Target Audience: Insurance industry

Insurance Distribution Directive

180 Skills

Insurance can protect you from the financial impact of unexpected occurrences, such as accidents or illnesses. This course describes the various types of insurance that are available.

Workplace Injury and Illnesses

Protecting oneself and others

Benefits identification

Insurance

Insurers throughout the world are increasingly subject to global and domestic data domestic and international privacy and data protection laws that place strict limits on the use of personal data. Insurers collect and use vast amounts of personal data about their customers, and some of it is very sensitive in nature. This course will enable the learner to — •	define the difference between data protection and data privacy •	recognise why data protection and privacy are is important to the insurance industry•	define key data protection terms used in protecting customer data•	explain the main principles behind global data protection in insurance firms•	understand the data privacy protection rights of individuals•	recognise the main data protection and privacy challenges for insurance firms•	identify risks and propose solutions based on real-life examples that highlight the importance of data protection and privacy withinin the insurance industry insurance firms

Understanding data protection laws

Defining key data protection terms

Personal Data Protection

Ensuring Data Security

Ensure Data Protection Compliance

Applying GDPR principles

Complying with GDPR regulations

Data Protection in Insurance Firms: Global Edition

This Anti-Bribery and Anti-Corruption course is intended to familiarise insurance firm employees with the laws that criminalise bribery and corruption, and to help employees recognise and mitigate associated risks.Target AudienceThis course is suitable for all employees in the insurance industryGeneral Regulation addressed / Most Recent Regulation or Law Covered within the Course<ul><li>US Foreign Corrupt Practices Act (FCPA) </li><li>UK Bribery Act (UKBA) </li><li>OECD Anti-Bribery Convention</li><li>United Nations Convention Against Corruption (UNCAC)</li><li>ISO 37001</li></ul>

Understanding Anti-Corruption Laws

Understanding ABAC laws

Bribery Prevention

Compliance with Bank Bribery Act

Identifying Bribery

Avoiding FCPA violations

Identifying corruption risks

Anti-Bribery and Anti-Corruption in Insurance Firms (Global)

Insurers are subject to global and domestic anti-fraud laws. Fraud within the insurance sector creates significant financial and reputational issues for firms, their employees and their customers. Insurance firms have therefore implemented fraud prevention systems and controls; this course will help employees understand and follow those procedures. The course includes real-life examples of the effects of fraud on the insurance sector, as well the internal and external red flags that employees must be able to readily identify.Target AudienceMembers of staff of all levels working within the insurance (and reinsurance) sectorGeneral Regulation addressed / Most Recent Regulation or Law Covered within the CourseThis course covers a series of regulations throughout the globe on various countries’ anti-fraud or fraud prevention regimes.EU <ul><li>UK - Fraud Act 2006</li><li>Germany – (s) 263 Criminal Code</li></ul>USA<ul><li>Section 1347 of Title 18 of the United States Code </li><li>18 U.S. Code Ch.63 § 1341 and 1342 - Frauds and swindles</li><li>Canada - Criminal Code (R.S.C., 1985, c. C-46) 380</li></ul>APAC<ul><li>Australia - Criminal Code Amendment (Theft, Fraud, Bribery and Related Offences) Act 2000</li><li>Singapore – Penal code 224 (revised 2008) ([s) 206 -210, 421-424]</li></ul>Middle East<ul><li>UAE - Federal Law No. (19) on Combatting Commercial Fraud) was issued by the UAE Federal Government on 12 December 2016 [replacing the Commercial Fraud Law (Federal Law No. (4) of 1979 Combatting Fraud and Adulteration in Commercial Transactions)]</li><li>Saudi Arabia – Anti fraud Regulation 2008</li></ul>

Fraud detection

Identifying frauds

Detecting healthcare fraud

Identifying Financial Crimes

Insurance Fraud (Global)

Coursera  

In this 1-hour long project-based course, you will learn how to predict medical insurance cost with machine learning. The objective of this case study is to predict the health insurance cost incurred by Individuals based on their age, gender, Body Mass Index (BMI), number of children, smoking habits, and geo-location.


Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Data Classification and Prediction

Performing Predictive Analytics

Analyze healthcare data

Machine Learning

Implementing predictive models

Medical Insurance Premium Prediction with Machine Learning

Academy of Insurance

All of us have heard of emotional intelligence by now, but what does it mean? More importantly, what does it mean to you? Is it really useful to understand how to deal with your own emotions and the emotions of those around you? Join us as Lynn Thomas of Thomas Consulting helps us to understand that emotional intelligence is a skill that you can improve on like other skills. She will help us to understand how we can read individual styles and adjust our communications accordingly. We will learn the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation, and empathy.

Applying Emotional Intelligence

Emotion Processing

Expressing Emotions

Creating Emotional Connections

Emotion Regulation

Managing emotions in negotiation

Empathetic leadership

Emotional Intelligence for Insurance Professionals

Course OverviewLearn about the art of underwriting property insurance based on many factors: perils, class, limits, loss prevention, vacant properties, multi-occupancy buildings, risks, market conditions, and pricing factors. Target AudienceInsurance professionals (brokers &amp; underwriters), accountants, lawyers or other non-insurance employees responsible for procuring insurance for their business. Learning ObjectivesThis course helps insurance professionals and non-insurance professionals alike learn more about the internal process insurance companies go through when evaluating a new application: how risks are calculated and how prices are determined.

Course Structure Comprehension

Art of Underwriting

FinTech School

Course OverviewGet familiar with the evolving InsurTech landscape and its potential, how to think about these changes, and where you can get involved.  Target Audience<ul><li>Corporate Innovators</li><li>Students</li><li>Career Switchers</li><li>New FinTech Entrepreneurs</li></ul> Learning OutcomesThis course will:<ul><li>Accelerate your knowledge of the FinTech Industry</li><li>Help you understand the "Insurance Technology" aka InsurTech Segment within the FinTech industry</li><li>Provide the necessary knowledge to enter the insurtech industry as a student, corporate innovator or entrepreneur</li><li>Provide overviews of different types of companies and business models within InsurTech using industry case studies</li></ul> Business OutcomesFor those focused on corporate innovation, this course accelerates your knowledge of the Insurance Technology landscape, the key players and case studies necessary to understand Usage Based Insurance (UBI), Telematics and Online Marketplaces

Financial and Insurance Services

Curated By Go1

Education is the Best Insurance: Insurance Basics (UK)