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Grievance procedures

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Folder lesson (20 mins)

Grievance procedures

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

Course Description

In this course, we investigate the clearly defined procedures for handling grievances as well as disciplinary options. Grievances are concerns, problems or complaints raised by a worker. The goal of a grievance procedure is to ensure that, as far as possible, grievances are dealt with and resolved informally through discussion between the aggrieved and their manager or supervisor.