Course

Introduction to quality customer service

Interaction Training

Updated Nov 07, 2017

Irrespective of industry, organisation and job role, every worker has customers that they provide a service to. The quality of that service is a key differentiator. Customers return when it is positive and are driven away when not. In this course, we outline the fundamentals for supplying quality customer service.

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Interaction Training

GLOBAL

Interaction Training is an Australian-based provider at the forefront of the self-paced learning industry. Since helping pioneer computer-based training more than 30 years ago, Interaction Training has been committed to adopting the latest technologies that have the capability of accelerating the effectiveness of corporate learning. The company has also developed a series of very effective online courses, many designed to target the skill gap of people entering the business world and covering important aspects of the workplace such as communications, problem-solving, customer service, compliance, and time and stress management. Via the Go1 Content Hub you can access Interaction Strategies library of business skills, compliance, IT and retail courses designed for Australian companies.