Grievance procedures
Interactive

Grievance procedures

Interaction Training
Updated Jun 27, 2019

In this course we investigate the clearly defined procedures for handling grievances as well as disciplinary options. Grievances are concerns problems or complaints raised by a worker. The goal of a grievance procedure is to ensure that as far as possible grievances are dealt with and resolved informally through discussion between the aggrieved and their manager or supervisor. 

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