Interactive
Communicating with Respect Module
Learn the art of communicating with your customers with respect and how to change your communication approach.
Communication with customers is the cornerstone of any business, whether in writing, over the phone, or in person. This module will establish the importance of communicating with your customers in a respectful and productive manner, explore how reassessing the way in which you treat your customers can transform your relationship with them, and will provide some tools you can use to change your approach to communication at work.
In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.
