Interactive
Approaching New Customers Module
Dive deep into the art of making a sale through effective interaction between the organisation and its customers.
This course explores the interaction between the organisation and its customers. We will look at the importance of knowing your product, building a rapport, and understanding the customer’s needs. You will learn to gather information, present solutions, handle objections, and gain commitment in order to make the sale.
In addition to a high quality video, this Module features expanded learning content blocks and a short quiz to check your understanding.
