Welcome to the Customer Success Hub
Find everything you need to plan, launch and start seeing results from Go1.
Start Your Go1 Learn Launch Journey
Customer Launch Kit
Everything you need to successfully launch Go1 Learn and drive learner adoption across your organization.
Morgan by Go1™ Hub
Discover how Morgan by Go1 helps learners find relevant opportunities in the tools they use every day.
Go1 Help Center
Access product guides, troubleshooting resources, and answers to your most common questions.
⚙️ Tools | 📣 Communication | 👋 Support | ❤️ Popular
New Resources
⚙️ Product Roadmap Webinar
Watch the Go1 Learn webinar recording for a quick look at the latest product updates and what’s coming next.
⚙️ Lunch & Learn Template
Everything you need to plan, promote, facilitate engaging Lunch & Learn sessions using Go1 content
⚙️ AI Upskilling Playbook
Get the tools, frameworks, and resources to roll out AI learning and build capability at scale.
Pre-launch Resources
⚙️ Communication Plan Launch Tool
Build a strategic communication plan before, during, and after a learning program launch. Use this guide to align stakeholders and keep learners informed.
📣 Learner Launch Kit (slide deck)
Prepare your teams for Go1 Learn with ready-to-use resources that showcase the learning experience, introduce key features, and help learners get started with confidence.
Launch Resources
📣 Launch Day Invite Email
Use this handy email communications template to spread the word of launch day events within your organization.
📣 Launch Video (hype)
Introduce your team to the Go1 learning opportunity and get them excited with this quick inspirational video.
📣 Engagement & Adoption Strategies
Put into action proven strategies to create an environment where employees are motivated to learn.
Adoption Resources
⚙️ Leadership Upskilling Playbook
Build a manager training program tailored to your organization.
⚙️ Cultivating Learning in Workplace Communities
Use a quarterly framework to support performance and growth.
⚙️ The L&D Playbook for Enabling Busy Managers
Help managers improve onboarding, upskilling, and team learning.
📣 Introduce Go1 to Your Team
Customize a launch deck with key program details and support contacts.
🆕 Product Roadmap Webinar
Watch the Go1 Learn webinar recording for a quick look at the latest product updates and what’s coming next.
🆕 Go1 Learn Scavenger Hunt
Encourage your workforce to explore Go1 Learn by discovering content, AI-powered features, and curated playlists.
🆕 Lunch & Learn Campaign Template
Everything you need to plan, promote, facilitate engaging Lunch & Learn sessions using Go1 content
🆕 Go1 Learn Engagement Tracker
Track engagement activities, measure progress, and keep learning top of mind.
Planning Resources
⚙️ Needs Analysis Tool
Clarify business needs and connect Go1 activity to measurable learning goals.
⚙️ Learning & Development Goals Guide
Set practical L&D goals and communicate your program's business value.
⚙️ Pre-curated Playlists Overview
Explore ready-made playlists aligned to in-demand workplace skills.
⚙️ Pre-curated Playlists Homepage
Browse the latest Go1 playlists and content collections for your teams.
⚙️ Skills For Business Success
Use ten business capability areas to shape programs and recommend courses.
⚙️ Curation Decision Tool
Choose the right content approach based on needs, audience, and goals.
⚙️ Aligning L&D Stakeholder Priorities
Align L&D priorities with stakeholders to build stronger internal partnerships.
⚙️Team Skills Mapping Tool
Help leaders identify skill gaps and map development paths for their team.
⚙️ Change Journey Planner
Identify necessary changes and guide your team through the process.
⚙️ AI Maturity Assessment
Take a quick assessment of your team's AI confidence, skills, and sentiment.
⚙️ AI Maturity Readiness Benchmarks
Compare your AI readiness against peers by company size and role.
⚙️🆕 AI Upskilling Playbook
Get proven frameworks and tools to roll out AI learning at scale.
Product Resources
🆕 Go1 Learn Video Library
Short videos to help you and your team get the most out of Go1 Learn
🆕 Go1 Learn: Learner Walkthrough
Help learners feel confident using Go1 Learn before their first login and encourage exploration.
🆕 Go1 Learn: Admin Walkthrough
Get familiar with Go1 Learn’s key capabilities and discovery tools before learners log in.
We're Here To Help
👋 Submit a support request
Submit a support ticket and track the status of your existing requests.
👋 Help Center
Get answers and advice to frequently asked questions through our help articles.
What's new in the Content Hub?
Find out the latest and greatest in the world of content!
New features, improvements, and integrations.
A regular rundown of new features and improvements you can now take advantage of.
Unlocking Potential: L&D Insights
Explore L&D strategies, trends, and best practices to foster growth and empower your workforce.
AI for L&D
AI with Go1 combines trusted expertise with evolving technology, so you have the tools, content, and strategy in place.
We strive to build the best experience for you and your team so make sure you have your say!
Let us know the highs and lows, and join our customer research group for early access to new features all of which helps us continue improving.