Europe, Middle East, Africa - Global

Content reflects globally recognised hospitality standards and is endorsed by the Institute of Hospitality, ensuring universal relevance.

High levels of learner engagement through activities, feedback, and multimedia ensure a deep understanding of the ‘why’, not just the ‘what’ or ‘how’.

Clear, visually rich layouts and audio narration create an accessible, comfortable learning environment with key points broken down for easy absorption.

Downloadable action plans and follow-up resources support learners and managers in applying knowledge and improving customer service post-training.

Direction Hospitality Training is a UK-based provider of professional online hospitality training, developed by in-house hospitality professionals with over 35 years of operational and training experience. Their courses adhere to internationally recognized best practice standards and are endorsed by the Institute of Hospitality.