How Go1 and OpenAI are helping organizations build AI capability at scale

AI is changing how people work, but access to AI tools is only the beginning. Organizations also need to help employees develop the knowledge and confidence to use AI effectively in their roles.

Go1 is partnering with OpenAI to make OpenAI Academy courses available through Go1’s global learning ecosystem. The partnership will give HR and L&D teams a way to bring practical AI training to more employees through the systems they already use.

OpenAI Academy courses will be available through Go1, so organizations can include practical AI training in their existing workforce development programs. OpenAI Academy features learning from teams working across OpenAI products and provides learning for people at different stages of their AI journey, including knowledge workers, leaders, developers, educators and students.

The learning combines foundational concepts with real-world examples and hands-on application, including courses that cover applied AI foundations, designing and building agentic systems, and modeling AI use and setting direction.

HR and L&D teams can include AI training alongside their broader workforce strategy in Go1, rather than managing it as a separate initiative. Employees can access relevant learning inside a learning environment they already use.

AI adoption is moving quickly, but many organizations are still working out how to prepare their people.

Employees may be using different tools in different ways. Guidance may be spread across providers, internal documents, and informal advice. This makes it harder for HR and L&D teams to reach employees consistently, govern the learning they use, measure participation, and identify where more support is needed.

A broader learning strategy gives people a common starting point while leaving room for role-specific development. It also connects AI capability with wider workforce upskilling and changing business needs.

An employee may need to learn how to use AI in everyday tasks while a leader may need to think about how AI affects decision-making, teams and operating models.

HR and L&D teams can help turn AI adoption into an organization-wide learning priority.

With OpenAI Academy courses available through Go1, organizations can make AI training part of the programs and systems employees already know. L&D and HR leaders can use learning data to monitor participation, understand which courses resonate, and identify where additional development or reinforcement may be useful.

Before building an AI upskilling plan, it helps to understand your organization’s current level of readiness. Use our AI and L&D Maturity Calculator to assess where your organization stands and identify the areas you can improve.

This can help organizations:

• Make practical AI training available to more employees
• Give different roles access to learning that matches their needs
• Connect AI education with existing workforce development programs
• Monitor learner participation and engagement
• Identify new learning priorities as AI adoption develops

AI capability is not built through a single course. It needs to develop as tools, workflows and expectations change.

AI capability doesn't look the same for everyone. Our Keeping Pace: Leading Learning in the Age of AI report, based on responses from more than 2,000 employees and L&D professionals, found that AI adoption is uneven across roles. Technology and customer service teams are leading the way, while many employees still use AI infrequently.

That uneven adoption means a single learning program for all employees is unlikely to work. Different groups need different entry points, examples and opportunities to practice.

For employees: AI capability may start with writing clearer prompts, checking AI outputs and using AI to support routine work. Inside our guide to AI training for employees, we’ve identified AI literacy, prompting, critical thinking and responsible use as core parts of workplace AI training.

For leaders: AI capability includes understanding where AI can create value, setting clear expectations and communicating a direction employees can follow.

The skills employees need are evolving as well. In Keeping Pace, our research highlights growing interest in data literacy, prompt engineering, AI ethics and human-AI collaboration. These capabilities help people evaluate AI outputs, make informed decisions and work effectively with AI as it becomes part of everyday processes.

OpenAI Academy’s range of learning can help organizations respond to these different needs. Employees, leaders, technical teams and educators can build capability that is relevant to their work, while the organization develops a common foundation for AI adoption.

Workforce readiness depends on more than knowing that AI exists. People need to understand how it applies to their work and where human judgment remains essential. The Go1 and OpenAI partnership gives organizations a way to connect broad AI education with more specialized learning for different roles.

For HR and L&D leaders, this connects AI training with priorities such as productivity, innovation, employee development and future skills. Learning data can then help teams monitor engagement and inform future learning priorities.

Organizations preparing their workforce for AI should begin by identifying the roles, audiences and use cases that matter most. This helps HR and L&D teams decide where foundational AI literacy is needed and where employees require more specialized, role-based training.

From there, they can combine foundational AI learning with role-specific development and use Go1 Reporting & Insights to track engagement, progress, and assess emerging capability needs. Teams can use those insights to decide where further support is needed as employees gain experience.

OpenAI Academy courses will be available through Go1 from November 4th, 2026.

To learn more, visit the Go1 and OpenAI partnership page.