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Courses for Accommodation and Food Services - Go1

Accommodation and Food Services

The accommodation and food services sector is fast paced and demands an extensive range of hard and soft skills. Upskilling your staff is vital to the success of your business.

Go1 offers a wide range of courses, covering a broad range of safety and compliance topics, as well as as food and drink specialism courses and interpersonal skills, so all customers will have an excellent experience.

Making a perfect cup of coffee is no easy task. It requires skills, knowledge and, most importantly, passion to create something so complex and delightful. Did you know there are over 120 varieties of coffee plants? Each produces a different type of coffee bean! Of these, the two variants we consume the most are Robusta (also known as Coffea Robusta or Coffea Canephora) or Arabica (Coffea Arabica) or a combination of the two. The majority of coffee plants are grown close to the equator in an area known as the “bean belt.” But it is once they leave the soil and come to us that our journey begins.No matter if you’re a professional, a coffee fanatic or even an avid enjoyer, this course is designed for you! You will start by learning the history of coffee and what purpose it serves in our daily lives. Next, we will look at the perfect temperature to brew coffee at and how different methods produce different tastes (and how we can affect this in our brewing method). Later on, you will also learn how to differentiate between the types of coffee and grinding methods, and how using them makes the coffee taste different with each technique. This course will equip you with the skills required for various coffee-making techniques - such as V60 and Aeropress. By the end, you’ll be able to implement innovative methods to make the most fragrant, pleasant coffee - not only for personal enjoyment but for others as well. Before long, you’ll be using these skills to create a cup of coffee you can take pride in, especially as you will know more about the origin and have an appreciation for the journey from bean to cup. Are you ready to hone your skills and make your coffee-making experience more enjoyable? Enrol now to learn more!Who Is The Course For?<ul><li>Coffee lovers looking for ways to improve their style and techniques when it comes to coffee</li><li>Baristas willing to improve their coffee-making skills Individuals who want to learn coffee grind and different methods they can adopt</li><li>Anyone who enjoys a nice cup of coffee and is also on the lookout to make their coffee experience even more enjoyable</li></ul>

Become A Coffee Expert

This course is designed to illuminate why the best public speakers can enthral an entire room full of people. Anyone who needs to learn about speech delivery, how to give oral presentations or how to speak better publicly can benefit from this course, with its in-depth approach to building confidence and creating actionable awareness.Learning public speaking may seem impossible. But it isn’t a skill reserved for the few. Anyone can be an incredible orator. In this course, you’ll get equipped with a skill set that enables you to harness the art of public speaking.Delivering a great speech is a massive accomplishment. For an audience, experiencing a stirring rendition is both exhilarating and uplifting. Because a powerful speech appears so effortless, it’s easy to assume delivery is innate to the speaker. But the key to being among the best public speakers is to discern what each speech or presentation needs and be aware of what you have to offer.This course will delve further into learning how to master public speaking. It will not simply iterate how the best speakers have accomplished their feats, but it will open avenues to how you can personally apply the best practices in effective public speaking.With actionable plans, you’ll build awareness to be memorable, exhilarating, and enjoyable in ostensibly effortless public speaking. The course will tackle speech writing, personal development (in the context of learning public speaking), and - most of all - how to deliver.You’ll learn how to deliver your core message with impact. You’ll see how to create an effective speech at short notice.In addition, you’ll see how to cope with hang-ups and qualms that tend to hold people back, learning how to avoid these obstacles in your own personally developed strategy. On top of that, you’ll know what to prepare for with questions in a public speaking setting.Mastering the art of public speaking does not require some elusive enigmatic charisma or other idealised personality traits. It is something that shares authenticity from an individual to their audience. This course will activate your ability to convey yourself with confidence, relevance, and power in any public speaking situation.Who Is This Course For?<ul><li>Professionals who have to give presentations and want to make their delivery more impactful</li><li>Professionals who have to speak publicly and want to captivate their audiences</li><li>Professionals involved in sales presentations who want to hook potential clients</li><li>Any professional who is learning public speaking </li><li>Anyone who has to give a speech and wants to do so effectively</li></ul>

The Art of Public Speaking

“Going the extra mile” is when you not only meet the basic requirements but continue above and beyond what is expected of you. This one small thing, this little bit of extra effort, can take you a long way.This is the last in a series of 13 Hospitality specific eLearning modules.

Hospitality - Service excellence

The following Guidelines for Reasonable Accommodations in the Workplace course is designed to educate employees and employers on how to provide reasonable accommodations to individuals with disabilities who are employees or applicants for employment. Once completed, you will receive a certificate of completion.What you will learn: <ul><li>Reasonable accommodation enforcement guidance</li></ul>The information contained in these trainings was derived from publications of OSHA,EEOC, DOL, OCR, FDA, CDC, NIAID, ATSDR, HHS or WHO (Government Sourced Material). None of the planners, authors or instructors for this activity have any relevant financial relationships to disclose. The Government Sourced Material used by AMC is available for no charge on their associated websites. The use of the Government Sourced Material by AMC does not imply endorsement or recommendation by OSHA,EEOC, DOL, OCR, FDA, CDC, NIAID, ATSDR, HHS or WHO or by the United States Government, of AMC, its enterprise, its facility, its services or its products. © 2023 American Medical Compliance, no copyright claimed in Government Sourced Material. If you are not completely satisfied with this course within 30 days you will receive a full refund.

Guidelines for Reasonable Accommodations in the Workplace

Course OverviewThe main objective of this session is to help you prevent food contamination. Learning ObjectivesBy the end of the session, you will be able to:<ul><li>Identify foodborne hazards</li><li>Follow hygiene rules</li><li>Handle food service items safely to prevent contamination</li><li>Receive, store, and cook food properly</li><li>Cool, thaw, reheat, and dispose of food safely</li><li>Wash dishes and equipment correctly</li></ul> Duration40 minutes

Preventing Food Contamination

The Gaming Appreciation course is a 45-minute introduction to gaming customer service, with a particular focus on guest privacy and using practical examples based on real-life situations. The course is taught entirely through video.

[Gambling] Gaming Appreciation

Here's the equation: if revenue &lt; cost of running your business, “you’re gonna have a bad time”. How synched is your team to the realities your venue is facing, and what can they do to ensure operations are as close to financially viable as possible?The time for action is now, so this course specifically highlights the role your employees play in helping your business stay afloat by training on maximizing revenue potential using simple selling strategies. Focused on the “why” and “how”, we highlight the crucial role your team play in the financial health of the business, and why they should care.

[Hospitality] Upselling & Maximising Revenue

Learn how to cook with confidence! This online cooking course will equip you with theoretical and practical skills to give you the edge you need in the culinary world.

Cooking & Baking

Course OverviewThis module explores the differing needs of leisure, families, conference and corporate customers with lots of ideas. Target AudienceDesigned for all operational ‘front facing’ hotel staff. The modules can be used as a complete programme or individually for specific training needs or refreshers. Individuals may like to develop their own knowledge and confidence or use the module certificates at interviews. The programme will contribute to the guided learning hours for those staff completing a hospitality apprenticeship.

Understanding Hospitality Customers Needs

An introduction to the skills and techniques required for beverage service, featuring 80 minutes of learning material (video, text and photo). The course covers the basics of bar operations, including drink-making, equipment, personal hygiene and cleanliness.

[Hospitality] Bar Service | Level 1

Course Overview From the moment a guest walks through the doors of a hotel the level of cleanliness is something they are aware of. A carpet with bits on it, a greasy reception desk, smeary lift controls, and corridors that have not been vacuumed doesn't give the confidence that the room is going to be any better. Target AudienceOperational housekeeping staff in hotels and guesthouses. Cleaning to Professional Standards can be used for new staff to support internal on job training, to set a benchmark of Housekeeping standards for the whole team, to support the development of knowledge behind the practice, as part of your own training schemes or by people wishing to gain knowledge of the Housekeeping role in order to apply for a job.Businesses may avoid training casual or agency staff as it is an additional cost and the turnover is high but using our inclusive programmes these staff can be planned into routine training at no extra cost. approach.Cleaning to Professional Standards will contribute to the guided learning hours for staff undertaking the Housekeeping pathway in the Hospitality Team Member apprenticeship.

Hospitality - Cleaning to Professional Standards

An introduction to each of the major alcoholic drink categories, featuring 40 minutes of learning material (video, text and photo). The course covers the basics of production, definitions, rules, flavours and service for each category.

[Hospitality] Alcoholic Beverages | Level 1

Over 200 L&D pros shared their biggest challenges and investments in learning. Read the full report

Accommodation and Food Services

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