This playlist has been curated and endorsed by Learning and Development thought leaders Michelle Ockers, Laura Overton, and Shannon Tipton. It is one of four playlists in this series. Community is a key pillar to help L&D Emerge stronger.

Community in L&D: Emerging Stronger

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Personal development doesn't need to take a lot of time. This collection of book summaries from Blinkist allows you to work on personal development anywhere.

Personal Development - Blinkist Collection

A lot of use Excel as part of our jobs, but many of us don't know all the great things it can do. This short playlist will help you increase your Excel skills, no matter how familiar to you are with the program.

Increase Your Excel Skills

In the current climate, change can be hard, but it's guaranteed. In this playlist, you will learn how to manage stress, build resiliency, and cope with change.

Become More Resilient

How do you ensure your time will be spent productively throughout the working week? How do you prioritize the work that will deliver the most impact, and achieve the best results?

In this playlist, we cover the key principles of productivity, and provide practical steps for better time management, task prioritization, and goal-setting to assist you in remaining productive, long term.

Optimising Productivity

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Jamie Mustful

T﻿his program will walk you through ways to deal with common variations of difficult coworkers. Whether it's the complainer, the gossip, the nitpicker, the nonresponder, or the procrastinator, we'll give you tools to create a better, more productive work environment for all.

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Whether you're an on-time, deadline-driven individual or not, working with someone who procrastinates can be stressful and frustrating. You might follow a procrastinator in a production line or project cycle, or you liaise between a procrastinating coworker and a client, or maybe you manage a procrastinator; whatever the case, their work ethic affects the way you do your job. And that makes them a difficult coworker. In this course, we'll talk about the traits of people who procrastinate, why they do it, and how you can create a more productive working relationship with them.

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Overcoming procrastination

Managing Time Stealers

Managing difficult people

Workload Management

Productivity mindset

Managing Difficult Behavior

Connecting with coworkers

Dealing With Difficult Coworkers: The Procrastinator

Nitpickers are your highly critical coworkers. You might know someone who's quick to question others' ideas or correct everyone else's work, and slow to offer compliments. These are the people who might bog down meetings because they're analyzing every suggestion made and question each decision and action. How do you handle these types of people in your workplace? In this course, we'll talk about how to deal with these difficult coworkers. We'll discuss setting boundaries, creating and sticking to agendas, leveraging nitpickers' unique values, and more.

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Identifying Workplace Issues

Managing Negative Attitudes

Dealing with negativity

Dealing With Difficult Coworkers: The Nitpicker

We've all been caught up in office gossip at some point or another, whether participating in spreading rumors or being the target of those rumors. Office gossip seems like an unavoidable part of the workplace, and it may be. But YOU don't have to participate in it. There's likely one person or a group of people who thrive on spreading office gossip in your workplace. You'll be much happier with your work environment if you can learn to work with them, while avoiding the gossip. In this course, we'll discuss the characteristics of a gossip and why their behavior can be toxic. We'll also talk about what you should and shouldn't share with these people, and how to react if they spill office secrets to you.

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Navigating office politics

Improving Communication

Difficult Conversation Management

Managing Up

Managing former peers

Dealing With Difficult Coworkers: The Gossip

Have you heard the phrase “misery loves company”? That's a core philosophy of the office Complainer. They feel miserable, nothing is going their way, everyone is annoying, work is too busy, and on and on. The Complainer wants to tell you about all this, and they want you to feel the same way. It might be tempting to get caught up in the cycle of complaining with the Complainer. But this is extremely toxic, not only for your workplace, but for your own mental wellbeing. In this course, we'll talk about what you can do to deal with this difficult coworker.

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Dealing With Difficult Coworkers: The Complainer

Have you experienced reaching out to a coworker for a status update and you get no reply? Or you have a question for your boss that needs a quick answer, and… nothing. You know these types: the Nonresponders. They avoid responding to emails, don't answer or return phone calls, or they may even respond nonchalantly in person. What gives? And how do you handle these situations? That's what we'll discuss here in this program on dealing with difficult coworkers. We'll cover ways to customize your communications to receive a response and talk about when you need to get higher ups involved when communicating with Nonresponders

Title	Duration	Provider
Dealing With Difficult Coworkers: The Procrastinator	6 mins	ej4
Dealing With Difficult Coworkers: The Nitpicker	3 mins	ej4
Dealing With Difficult Coworkers: The Gossip	4 mins	ej4
Dealing With Difficult Coworkers: The Complainer	3 mins	ej4
Dealing With Difficult Coworkers: The Nonresponder	4 mins	ej4

Dealing With Difficult Coworkers

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