Understanding Accountability - Interactive

Managers expect their people to be accountable. Accountability starts at the top. This engaging interactive course is designed to encourage people to take responsibility for their work, be accountable, contribute to the team, and collaborate with others.

At the Cutting Edge regional office, Serena is appalled by lack of accountability and Marcus passes the task of remedying the situation to Carol, who calls a snap meeting with everyone including Carlos the cleaner. People seem confused when Carol challenges their understanding of accountability, yet she secretly confesses her own misunderstanding. The new guy, Sam, provides a clear and unequivocal definition that saves the day.

Key Learning Points

• Don't assume accountability is understood INSTEAD: Share examples to make it clear
  
• Don't blame and threaten INSTEAD: Agree what is expected of everyone
  
• Don't demand on-the-spot commitment INSTEAD: Share pride in being accountable
  
• Don’t assume everyone will be accountable INSTEAD: Review and reward achievements
  

Target Audience

All staff, Managers, Executives

Comedy makes learning fun

This interactive course is part of the popular Cutting Edge Communication Comedy Series created by Psychologist Eve Ash and comedienne Erin Brown starring Emmy-award winning Kim Estes. This powerful training series follows several characters as they battle challenges, negotiate conflicts and learn from mistakes about professionalism, leadership, communication and safety. This Australian produced series was filmed on location in Los Angeles.