Social Competence

Social Competence

Learn to define social awareness and build relationships with employees to enhance business outcomes.

Talent Quest
Updated Jul 07, 2020

In this lesson, we will study social awareness and relationship management that fall under the heading of “Social Competence” in Bradberry and Greaves’ model of emotional intelligence. Social awareness is the ability to use empathy and active listening to understand others better. Leaders with strong social awareness are not only able to read their own emotions precisely but are also able to interpret others emotions accurately. Relationship management is using all of your EQ skills to establish solid relationships and manage your interactions with others.


0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)

0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)