Learn to define active listening, confirm your understanding of the meeting, and pay attention to body language.
Interpersonal effectiveness, at its most basic, refers to the ability to interact with others. It includes the skills we use to: Attend to personal and professional relationships. Maintain balance between priorities versus demands. Balance the “wants” and the “should.” Interpersonal skills are also known as people skills because it involve communicating and working with others. We use it everyday individually and as a group. These skills help grow strong and healthy relationships and are highly sought by employers.
0.25 hours, Continuing Education Units (CEU) from the Society for Human Resource Management (SHRM)
0.25 hours, Continuing Education Units (CEU) from the HR Certificate Institute (HRCI)