Introduction to quality customer service image

Introduction to quality customer service

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating
Folder lesson (20 mins)

Introduction to quality customer service

Popularity
5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating 5 stars rating

Course Description

Irrespective of industry, organisation and job role, every worker has customers that they provide a service to. The quality of that service is a key differentiator. Customers return when it is positive and are driven away when not. In this course, we outline the fundamentals for supplying quality customer service.