Handling customer enquiries

Handling customer enquiries

Updated Aug 29, 2018

All of our customers will have different wants and needs but how should their enquiries be dealt with when you start to speak with them? This course teaches you how to handle customer enquiries using a simple structure.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.