Emotional Intelligence
This 1.5 hour course will explore how to view emotions as valuable assets, use emotional intelligence (EI) to your advantage and unlock other secrets of EI.
Course Overview
The workplace is bursting with emotional situations, and the people who most successfully navigate through it are the ones who’ve unlocked the power of emotional intelligence (EI). This course is your key. It reveals the secrets of EI—the ability to stay calm and in control of every situation—and explains how to use this skill to take your career to the next level. In this exciting 90-minute program, you’ll learn
- The 3 attributes of emotional intelligence everyone must understand
- How your core personality style affects your emotional intelligence and how other styles will affect you
- How to prepare for people who hit your hot buttons to get you off your game
- 10 steps for getting someone to change their negative behaviors
It doesn’t matter if you’re already in management or just want to increase your individual abilities: This program will teach you the critical principles and advantages of strong emotional intelligence. With an emphasis on the role of EI in handling the pressure of leadership, this training will allow you to engage and influence others and connect with everyone in a more positive way.
Program Guide
Module 1:Using emotional intelligence to your advantage
Module 2:Emotions as valuable assets
Module 3:Personality styles and their effects on EI
Module 4:Social awareness: Embracing different perspectives
Module 5:Preparing for—and responding to—emotional situations
