Although perhaps we’d like to avoid it, conflict is a natural part of working with others. Diverse opinions, opposing needs, and different perspectives are bound to happen when working with others. This of course creates the opportunity for conflict. The challenge for everyone is to not avoid these situations, but to handle them quickly and with ease, so that conflicts don’t become bigger and hinder the ability to work together and therefore negatively impact results. This course will help you set expectations for managing conflict. When you proactively set expectations, you set your team up for success, and help prevent small issues from becoming larger ones. By completing this course, you will know how to create expectations for managing conflict. This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute). This course is part of Vado's Conflict Management Skills course bundle which has been approved for 1.5 hours of SHRM (Society for Human Resource Management) Professional Development Credits (PDCs).