CompTIA A+ Exam 220-901: Troubleshooting Printers

CompTIA A+ Exam 220-901: Troubleshooting Printers

Updated Oct 17, 2019

Course Overview

Printers have a lot of moving parts, quite literally. Make sure you understand the inner workings of your printer, and how to fix any problems that you might encounter. This course describes basic troubleshooting for printers, introducing some common issues that you might run into, and how to solve them.

Target Audience

This path is intended for anyone who wishes to enter the IT professional field, and requires entry-level training to get them started with a career in technical support.

Learning Objectives

  • describe the tips for troubleshooting for printers
  • describe a paper jam
  • describe how to combat a print quality problem
  • describe driver compatibility
  • describe error codes
  • describe firmware updates
  • compare display and output
  • describe calibrating and cleaning
  • describe why to print a test page
  • describe troubleshooting printing quality
  • implement troubleshooting printing quality
  • compare printing quality issues
  • describe printing quality issues
  • solve printing issues