CompTIA A+ Cert, (Part 8 of 13): Troubleshooting
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CompTIA A+ Cert, (Part 8 of 13): Troubleshooting

In this course, we’ll talk about how to troubleshoot with a user about what the problems they are seeing on their computer. For each area of computer hardware, we will talk about some of the issues you might run into as a technician, and how they can be fixed. Be careful, however, you just might find yourself becoming the “Go to” guy in your circle of friends and family when they have computer problems. Next we’ll talk about general system wide troubleshooting tips. This includes Individual operating systems all the way to wired and wireless networks. Having these skills as a technician can make it easier for you to reduce downtime both on an individual system, and well as the entire network.

Lesson 1:

  • Troubleshooting Theory
  • Troubleshooting Models
  • Troubleshooting Template Forms.

Lesson 2:

  • Common Video & Display Issues
  • Drive & Array Troubleshooting
  • Common Hard Drive Symptoms
  • Common RAID Array Issues
  • SATA Troubleshooting Tips
  • PATA Troubleshooting Tips
  • SCSI Troubleshooting Tips.

Lesson 3:

  • Common System Troubleshooting
  • Common CPU Issues
  • Common Cooling System Issues
  • Common Motherboard Issues
  • Repair vs. Replace
  • Common RAM Issues
  • External Power Source Problems
  • Common Power Supply Problems
  • Power Supply Troubleshooting .

Lesson 4:

  • Maintenance and Handling Tech.
  • Operating Environment Best Practices
  • General Laptop Issues
  • Common Laptop Keypad Issues
  • Wireless Connectivity Issues
  • Laptop Disassembly Practices
  • Common Printer Troubleshooting
  • Printer Software Tools
  • Common Printer Symptoms.

Lesson 5:

  • Operating System Troubleshooting Tools
  • BSOD
  • System Lockup Errors
  • Input/Output Device Issues
  • Application Errors
  • Boot Issues
  • Common Operating System Symptoms
  • Error and Warning Messages in Event Viewer
  • Registry Error Messages.

Lesson 6:

  • Common Network Issues
  • Network Troubleshooting Utilities
  • Network Troubleshooting Tools
  • Common Security Issues
  • Malware Removal Process
  • Malware Removal Best Practices
  • Security Troubleshooting Tools.
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