Closing and Forecasting

Closing and Forecasting

Ensure the effectiveness of a Stay Interview by learning how to properly end the discussion

Updated Aug 28, 2017

Having concluded your Stay Interview, it’s time to close the conversation and forecast retention risk. This course will teach you how best to close the conversation in a way that creates mutual understanding for what has been discussed, as well as who will do what after the conversation. This is an essential part of any Stay Interview and its ultimate effectiveness.