Talk it Out, Don’t Fight it Out: Resolving Conflict & Difficult Conversations 

Conflict and Resolution are two sides of the same coin. Wherever there are humans, there is conflict. In the workplace this can mean disagreements about responsibilities or processes, differences in working styles, or hurt feelings over feedback. This playlist includes a collection of popular courses about conflict resolution, difficult and honest conversations, and managing awkward situations, tension between parties, and challenging individuals.

Discover what conflict is and why it exists. Learn specific strategies to process and resolve conflict and gather tips for gracefully engaging in challenging and honest conversations. This playlist is great for anyone who is part of a team, someone who works with a “difficult person,” and everyone who manages others.

This playlist is curated for global audiences and highlights a diversity of courses and Content Partners from multiple countries. It is meant to serve as an initial introduction to a variety of learning experiences on this topic, not as a prescribed curriculum.

Level = Beginner / All.