This course will help people learn the principles of Process Flow Mapping and show how to apply the principles within their work environment.
The learner will understand that the purpose of Process Mapping is to use diagramming to understand the processes we currently use and ask what is expected of us; what should we be doing to provide better customer focus and satisfaction.
The benefits of implementing Process Mapping Techniques include:
The course is also essential for anybody who is currently tasked with any form of improvement activity. If you are looking for a career in Continuous Improvement/Lean/6 Sigma, this is a great course to add to your qualifications.
Upon completion of this course, learners will be able to understand the key principles of Process Flow Mapping and will be able to discuss how to drive benefits such as:
By the end of the course learners will: