Pathways - Business Skills - Email

Pathways - Business Skills - Email

In this course, you will learn to communicate more effectively by email, including how to better manage your emails, how to write clear, concise emails, and common pitfalls to avoid.

Updated Nov 07, 2018

Course Content

  • Starting points
  • Pros & cons
  • Managing email
  • When to email
  • Writing emails
  • Follow-up

Learning Objectives

  • Understand how and when to use email
  • Appreciate that emails are not always reliable
  • Know how to write a clear, concise email
  • Understand how to manage your emails effectively
  • Recognise the need for basic etiquette rules

Course Overview

This topic is designed to help learners reap the benefits and avoid the pitfalls of communicating by email.

Course Duration

28 - 30 minutes