In this course, you will learn how to subscribe to RSS news feeds and use the Outlook Social Connector to stay current with friends, colleagues, and informational outlines. You will also learn how to manage your mailbox using Quick Steps, archiving, junk mail options, searching, and categories. Additionally, you will create and work Journal entries, set permissions to share Outlook folders, create email templates, and use mail merge to send personalized messages to groups of contacts. Finally, you will learn how to customize Outlook to fit your needs.
The recommended prerequisite for this course is Outlook 2010 Introduction.
This IAAP-certified course counts for 3.75 recertification points for the CAP certification under the Technology and Information Distribution content area. Email email@example.com with proof of completion of the course to obtain your certificate.