Managing cases with Dynamics 365 Customer Service
Link

Managing cases with Dynamics 365 Customer Service

Learn how Microsoft Dynamics 365 can help you throughout the management process.

Microsoft Learn
Updated Apr 08, 2020
Book a demoTry it for free
Create cases, manage the case resolution process, work with case hierarchies, and merge similar cases.
Related learning
Use Microsoft Dynamics 365 Customer Service queues to manage case workloadsLink ⋅ 65 mins
Dynamics 365 Field ServiceLink ⋅ 31 mins
Get started with Dynamics 365 Customer ServiceLink ⋅ 32 mins

Explore more technology skills

IT Software
IT Software
Web Design and Development
Web Design and Development
Data & Analytics
Data & Analytics
Design and Animation
Design and Animation
Gaming and Games Development
Gaming and Games Development
Devops, Networking and Security
Devops, Networking and Security
Programming and Web Development
Programming and Web Development
Computer Science and Engineering
Computer Science and Engineering
;