Study the nuances of conflict resolution from an expert by learning how to identify who they are in your workplace
There are a lot of nuances to managing conflict, subtleties that should be considered when handling various situations. While books and training can give you basic conflict management techniques, an expert can talk about personal experience, share examples, and give you feedback after handling events. This personal approach can help you develop stronger, more versatile skills you can use in a variety of situations. This course will help you identify a conflict management expert you can learn from, and help you know how to approach the expert and ask for help.
This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).