This course forms part of the course 'Level 2 / Alcoholic Beverages'.
In this course, you will learn:
This course is intended for any existing staff in the hospitality industry who are expected to make or serve drinks, plus anyone working in an F&B service role who needs to acquire a more in-depth understanding of alcoholic drinks.
By ensuring a thorough understanding of the different alcoholic drink categories, organisations will be increasing the knowledge base of their staff and making sure they not only understand the products they serve but are more confident in selling them. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.