How To Build Rapport Over The Telephone

How To Build Rapport Over The Telephone

Enhance your business relationships with this short course on building rapport over the phone

Updated Mar 26, 2019

Rapport can be quite easy to build in person but over the phone it can be a little more difficult. This lesson shows you some ways you can improve how you build rapport over the phone to build even better business relationships.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.