This module forms part of the course Consultative Selling Skills. The course will aid your understanding of prospects' and clients' needs, facilitating you to best position your products and services and improve the value you bring to the table.
This module covers the second step in the PULSE model: Understand. You'll learn how to uncover an understanding of your prospect or client's needs.
This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.