Interactive
Caring for Vulnerable Customers Video Plus
This course will summarise how to identify a vulnerable customer and make fitting allowances for their specific needs.
Examining how to identify a vulnerable customer and how to consider making the appropriate allowances for their specific needs, the Caring for vulnerable Customers Video Plus considers the impact of how a company takes care of customers at a disadvantage and the reflection this has on its values and position in the marketplace.
This Video Plus course contains a high quality video and short quiz, perfect as a handy refresher or for learners who are pushed for time!
